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Old 5 May 2024, 03:18 AM   #2
TheVision
"TRF" Member
 
Join Date: Aug 2021
Location: Planet Earth
Posts: 393
They are grey market sellers so obviously, ya can't take the watch to a local Panerai AD nor register the watch on their website (ya won't get any warranty card other than their inhouse piece of paper that says warranty is thru Jomah).

Which basically means, if something goes wrong, ya have to send the watch back to Jomah and they use a 3rd party repair company and then will send the watch back to ya.

I've bought plethora of Tags/Hamiltons from them over the years and did use their repair one time on my Aquaracer but it was a gruelling experience. I sent the watch back..they sat on it for a while...more emails/calls to them..finally they sent it to 3rd party..fixed and mailed back to me. I noticed the return address was from some repair shop in Los Angeles (this is like 10 years ago). The repair took almost 2 months. I ended up selling the watch for cheap afterwards.

Personally, for higher purchases, I stick to box/papers from the forum sponsors here. I just bought a Bi tempo gmt from a reseller and warranty is registered on Panerai website till 2028. Plus I have a Pam AD 90 mins drive from my house who also handle repairs, etc.

Or keep searching on WatchRecon to see if your model comes up for sale with box/papers etc. When it comes to Omega/Rolex/Pam, I'd rather get box/paper deal than grey market but thats just me.
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