You guys were right.
Right on queue, they blame the victim again. This time, they tell me I should have returned the watch within 14 days of purchase. (I bought from a reseller so I couldn’t).
Here is the “within standard” email
Here’s also another instance of them scolding me: initially they told me it’s a 10-11 week turnaround
They then scold me that that’s just the shipping time, not the total turnaround time. Real turnaround time is 5-8 months lol
Grand seiko is an absolute joke to deal with.
I have the SBGM221, White Birch, and this TENTAGRAPH. I’m considering selling all 3 based on this joke of an experience. Really puts a bad taste in my mouth. For a brand trying to grow and become a luxury brand, this isn’t how to do it