Quote:
Originally Posted by Zirotti
This may be unpopular against the flash mob in this thread, but the seller has not lied or mislead the buyer in anyway. He has disclosed everything. Accurate pictures, conditions, etc.
It would be one thing if the buyer asked the seller the number of links, and the watch arrived with a different amount.
If the buyer was unsure if the watch, which is listed as fitting a 7.5" wrist, would fit his own wrist, he should have been explicit with the seller.
This is akin to assuming that a used car you are buying includes 4 new tires, which in fact, the pictures and description of the vehicle indicate otherwise.
Some of the onus has to be on the buyer too.
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MORE disclosure is better than LESS disclosure. Playing with semantics in this way is wholly inappropriate. Just like taxes are referred to sometimes as "revenue enhancement." Just like ketchup was once deemed to be a vegetable.
The seller admits that he knew the watch was missing some links, yet he failed or refused to disclose that fact. Not everyone knows how a watch will fit a 7 1/4" wrist versus a 7 1/2" wrist. So, why not subscribe to a higher standard by disclosing everything the seller knows about the watch (good and bad)? That way, the buyer can make a fully informed business decision that likely would have avoided this situation. This is not a case of
caveat emptor because federal and state laws are in play here.
The seller should make it right and provide the missing links. Indeed, the seller has asked US to suggest ways in which he can better describe the bracelet size in the future. Here are the two most basic: (1) WATCH COMES WITH ALL [FILL IN THE NUMBER] LINKS; or (2) WATCH IS MISSING [FILL IN THE NUMBER] LINKS. There, would that have been so difficult for the seller to state in his advertisement? I think not, and this ain't rocket science, folks.
Personally, I will never even consider a purchase from this seller given his lame response, the lousy customer service claimed by the purchaser, and the seller's apparent and continued failure or refusal to make things right. I suggest that others here may wish to consider a similar course ... after all, YOU could be next!