Quote:
Originally Posted by rolexandlange
My personal experience dealing with ALS, Rolex, and AP on servicing and after sales needs far eclipses what one gets from PP, where intake and service quote takes months alone. I've also heard QC, servicing, and response from some independents such as FPJ leaves the customer wanting. When I make the purchase I like to be comfortable that the brand will stand behind the watch and attentively service the watch and its customer for decades. Of course there is always a risk things can change over time.
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I serviced with FPJ in the last year and didn't have any issues. lead-times were similar as a serviced Lange (a few months). I would agree that the movement seems less...robust than certainly a rolex and maybe a lange but nothing that would have dissuade me from owning.
I also wonder about serviceability for some of these smaller independents (i don't consider Journe to be in that bucket)