I've read a good amount about bad experiences through the Texas service center so figured I'd share a story with a happy ending.
About a month ago my 111 I-series stopped running. Having purchased used and being unaware of the service history I decided to go for a full overhaul. I'm thrilled with the results.
The watch was in for 33 days total well within their estimate and was polished to like new specs.
the cool service boxes are back too!