A single UK man responsible for UK SS Shortage:

[Xtralarg]

An AD has 2 of my cards, I will contact them and report back.
I hope this is true, the SA really pi553d me off last time in was in there, her attitude was horrendous.

[Yellowfury]

is it possible to get this thread pinned for the time being since people keep posting new threads about this same subject?

[Littletommy]

If I buy a new watch from ANY AD and they tell me they're keeping ANYTHING that goes with the watch, they can also keep the watch.

The tide will turn on this one day and these AD's will be begging for new customers.

[Xtralarg]

Originally Posted by Littletommy

If I buy a new watch from ANY AD and they tell me they're keeping ANYTHING that goes with the watch, they can also keep the watch.

The tide will turn on this one day and these AD's will be begging for new customers.

The tide is already turning

[RJRJRJ]

Originally Posted by BillA

Really?
Read many posts above yours, people are getting emails and calls to pick up their held warranty cards. Is it just a coincidence? I think not.

Is everything in the authors story correct? Perhaps not. But some of it seems to be true, especially with the held warranty cards.

Will hot models now flow to the little guy, non-VIP, time will tell.

I don't doubt that they might be releasing the cards, but I question whether or not it was under strict orders of Rolex. And I really doubt they have some huge stockpile of hard to get models that are going to suddenly flood the market (also under strict orders from Rolex). I just don't believe it.

[daOnlyBG]

Originally Posted by RJRJRJ

I don't doubt that they might be releasing the cards, but I question whether or not it was under strict orders of Rolex. And I really doubt they have some huge stockpile of hard to get models that are going to suddenly flood the market (also under strict orders from Rolex). I just don't believe it.

And you shouldn't. FWIW, of the 6 pieces I've purchased from them, they've withheld 0 warranty cards.

I'm starting to think that the people commenting here that WoS withholds cards aren't exactly a random sample of WoS customers. Or, alternatively, this could be a US vs UK sort of thing.

[365DAS]

Originally Posted by daOnlyBG

And you shouldn't. FWIW, of the 6 pieces I've purchased from them, they've withheld 0 warranty cards.



I'm starting to think that the people commenting here that WoS withholds cards aren't exactly a random sample of WoS customers. Or, alternatively, this could be a US vs UK sort of thing.

It’s exactly that...something that happened in the UK


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[GMT Aviator]

CHNR bought here in UK last March from Mappin & Webb, under the same umbrella as WoS.

Warranty card withheld. (Which wasn’t a problem for me as watch isn’t going anywhere).

Be interesting to see if I get the call soon or not asking me to go and collect it.

[GeoffS]

Originally Posted by daOnlyBG

And you shouldn't. FWIW, of the 6 pieces I've purchased from them, they've withheld 0 warranty cards.

Your handle says location "Chicago". As far as I know, WoS didn't withhold cards for overseas visitors. I know people who purchased professional models from WoS in the UK, showed an overseas passport (or maybe were just flying out of the country) and got the card. They always said they preferred people to come in person to collect the card after 12 months rather than post it out (for fear of it being lost in the post). Can't do that (easily) if you don't live in the UK - so you get the card.

[daOnlyBG]

Originally Posted by GeoffS

Your handle says location "Chicago". As far as I know, WoS didn't withhold cards for overseas visitors.

I did not purchase my watches in the UK. I purchased them in the United States.

[yakface82]

Yeh AD let me keep the card today with my new YM :-)


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[Xtralarg]

I had an online chat with a WOS representative and they had no knowledge of this.

I have sent an email and the response was:

Good Morning,

Thank you for your email,

Please can you kindly confirm which showroom this was in and I can ensure your details are passed onto the correct showroom to assist you further regarding this.

If you have any further enquiries, or there is anything we can help you with, please do not hesitate to contact our Customer Experience Team on 0800 111 4116.

Our lines are open:  Monday to Friday 8.30am to 6pm.

 

Saturday 10am to 4pm

Sunday 11am to 4pm

Kind Regards,

[thesharkfactor]

I got an email to come get my card weeks early, my brother also got an email to say he can collect the card for a Sub’ he bought 7 months ago.

[Nikrnic]

Third time I tried listening to this guy, can't do it..

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[Xtralarg]

Originally Posted by thesharkfactor

I got an email to come get my card weeks early, my brother also got an email to say he can collect the card for a Sub’ he bought 7 months ago.

Was this a mappin and webb purchase?

[greentimgreen]

Originally Posted by Xtralarg

Was this a mappin and webb purchase?

I *think* Mappin & Webb are posting their cards out. So I’ve heard from a pal.


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[Xtralarg]

Originally Posted by greentimgreen

I *think* Mappin & Webb are posting their cards out. So I’ve heard from a pal.


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Thanks for the info.

[thesharkfactor]

Yes, Mappin Webb

[jrox]

Has anyone heard how Fraser Hart is going to react?

[Nairn1980]

Originally Posted by Xtralarg

Was this a mappin and webb purchase?

They’re all WOS group (M&W, Goldsmiths, WOS)
They are ALL releasing warranty cards

[greentimgreen]

Pragnells is a separate company from WoS. Any news from them? Surely they have to follow suit?


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[Xtralarg]

Originally Posted by Nairn1980

They’re all WOS group (M&W, Goldsmiths, WOS)
They are ALL releasing warranty cards

I have an email response from WOS group denying this is true.

Has anyone got any written proof to confirm?

[Nairn1980]

Originally Posted by Xtralarg

I have an email response from WOS group denying this is true.

Has anyone got any written proof to confirm?

It IS 100% true.
Is the “written proof” in letter form by head office? Otherwise it’s probably someone in their social media dept/live chat who just isn’t up to date.

Honestly, believe us it’s 100000% true

[scooba]

It is 100% true .

I called and asked and was told from this week we no longer retain Cards

[TswaneNguni]

Glad Rolex UK stopped the childish warrantee antics .
Think they realized it did nothing to deter flippers/grey dealers and grey buyers .It just annoyed most Rolex buyers .

[Bobby100]

People calling this bullshit are out of their minds. Both my friend and I have been contacted to come back to get our certificates.

[djtheot]

I questioned this in an earlier reply and have since picked up my card. It’s true.


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