Advice please - first time trying to buy on C24, got ghosted

[DG123]

Originally Posted by Harry-57

I sell things on line. Not watches.

I deal with enquiries and what I regard as reasonable questions promptly and politely. When I get an enquiry with a long list of questions, experience has taught me that they tend to follow up with more questions and ultimately don't buy. If I get such enquiries I ignore them. It is possible that I am binning some genuine potential sales, but it's not worth my time. My feedback, ratings and guarantees should be enough. If someone doesn't trust me they should buy from someone else.

I was formerly in the vacation rental business and learned to be very discriminating about accepting renters. If a potential one asked too many questions I discontinued communications and, or, refused their reservation request.
The problem with "customer review" system is that buyers/customers use it as a tool of extortion.

[socalwatchcollector]

Originally Posted by DG123

I was formerly in the vacation rental business and learned to be very discriminating about accepting renters. If a potential one asked too many questions I discontinued communications and, or, refused their reservation request.
The problem with "customer review" system is that buyers/customers use it as a tool of extortion.

I have several as a hobby and couldn't agree with you more. I would have ran for the hills if someone asked this many questions.

[DG123]

Originally Posted by socalwatchcollector

I have several as a hobby and couldn't agree with you more. I would have ran for the hills if someone asked this many questions.

The "reviews" thing is a two edge sword. On one hand reviews can help an owner/seller attract more travelers/customers. On the other hand travelers/customers may use the threat of a negative review to extort money from the property owner.
For example, one customer stayed for a week and contacted me saying that since it rained two days during their visit they expected a two night credit refund of their rental fee. They let me know if they did not receive the credit they would be posting a very negative review.
I am not familiar with Chrono24 and, or, its review policies, but on most sites the policies favor the buyers , and sellers should be aware of this inequality.

[socalwatchcollector]

Originally Posted by DG123

The "reviews" thing is a two edge sword. On one hand reviews can help an owner/seller attract more travelers/customers. On the other hand travelers/customers may use the threat of a negative review to extort money from the property owner.
For example, one customer stayed for a week and contacted me saying that since it rained two days during their visit they expected a two night credit refund of their rental fee. They let me know if they did not receive the credit they would be posting a very negative review.
I am not familiar with Chrono24 and, or, its review policies, but on most sites the policies favor the buyers , and sellers should be aware of this inequality.

This^^^