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Old 15 January 2024, 08:51 AM   #31
BNA/LION
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That's not cool. Best to just move on...
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Old 15 January 2024, 02:11 PM   #32
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They're trying to make sure you get the luxury experience!
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Old 15 January 2024, 02:52 PM   #33
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Sounds fair if you're cutting the line?
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Old 15 January 2024, 03:50 PM   #34
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Quote:
Originally Posted by csaltphoto View Post
I think my last AD visit went about like that. I was at my GF's and she needed a couple of hours to work on something so I decided to visit the nearby AD.

"Do you have an appointment?"
"nope" (There was no line but a literal velvet rope)
"I'm sorry, you'll have to make an appointment"
"But there is literally no one in your store and I am actually a Rolex fan!" And showed her my watch.
"I'm sorry, you'll have to schedule an appointment"

Went to the other watch store and was treated well. Lots of chatting, trying on watches, no pressure. An enjoyable hour.
That's disgusting.... this stuff will stifle new buyers
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Old 15 January 2024, 06:34 PM   #35
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My point is that I have never seen a line to get into a Rolex store anywhere. It was a new experience for me.Thats it.That was my point.
Sir, then you need to come to Asia and see for yourself.
Weekends are the worst to visit a Rolex AD... from major city/tourist areas.
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Old 16 January 2024, 12:07 AM   #36
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Sir, then you need to come to Asia and see for yourself.

Weekends are the worst to visit a Rolex AD... from major city/tourist areas.
LOL! He isn't lying. It's pretty pathetic.
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Old 16 January 2024, 02:18 AM   #37
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I went to Vegas in April of last year and did not encounter this at all. I wonder if things have changed in January?
Me too - walked in at Bellagio AD and was offered two different SS DJ after a short conversation with a SA: blue and silver dial on jubilee

..although remembering it now, definitely not the same experience at the LV boutique (Aria), they had the typical no watches for sale approach
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Old 16 January 2024, 02:26 AM   #38
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Me too - walked in at Bellagio AD and was offered two different SS DJ after a short conversation with a SA: blue and silver dial on jubilee

..although remembering it now, definitely not the same experience at the LV boutique (Aria), they had the typical no watches for sale approach
I was not offered anything but I got a chance to try on some watches I have never seen locally and the ADs were mostly friendly but would twitch and panic randomly and say "exhibition only."

It was like their nervous tick, even when I was chatting about the weather they would blurt it out.
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Old 16 January 2024, 02:34 AM   #39
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Bucherer in KOP - dropped in and got great service.

Quote:
Originally Posted by brandrea View Post
I don’t pop in to visit ADs anymore. That ship has sailed.

EDIT: Actually I did visit one AD on our trip over the winter holidays .. Bucherer in Lucerne. Actually had a fantastic experience and the sales associates were very accommodating

My comment above was directed more to ADs near my home. I visit my own from time to time, but I don’t pop in on others.
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Old 16 January 2024, 02:42 AM   #40
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Bucherer in KOP - dropped in and got great service.




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Old 16 January 2024, 03:03 AM   #41
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Old 16 January 2024, 03:06 AM   #42
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It is a practice that they have had since they reopened after COVID. I have been to their store a dozen times in the past and it is the same practice every time.
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Old 16 January 2024, 04:16 AM   #43
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i've seen this happen at ad's around the world, but haven't had it happen while visiting US AD's
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Old 16 January 2024, 05:30 AM   #44
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Rolex SAs are like an inebriated person convinced they're more attractive than real life suggests.
Now, that's funny right there.
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Old 16 January 2024, 06:11 AM   #45
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No appointments needed at my AD but they do limit the number of customers inside the store at one time. There can be a wait during peak shopping hours. There is also a uniformed off duty police officer there at all times.
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Old 16 January 2024, 06:27 AM   #46
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I visited most Rolex Ad & Bucherer stores in Vegas during the Christmas holidays and the store in Cesar's palace placed my name on the list....but all stores states exhibition only....

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