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13 February 2013, 01:23 PM | #31 |
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I didn't say that I've been made whole (I haven't), only that we have now communicated. I didn't make the thread in haste, and I'm going to hear him out. If the delay was indeed related to a natural disaster beyond his control, I'm not going to be unreasonable. If I find I'm being lied to or there's a hesitation to handle the matter appropriately now that I know he IS aware of it, it will be bad. Part of my reason for making this thread was also to see what was the appropriate action given the issue with the watch. I understand your concern and my responsibility to report back what happens for the greater good is not something I take lightly, I assure you.
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14 February 2013, 07:57 AM | #32 |
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Did the seller have a return policy? I would simply ask for a refund and purchase from one of the many reputable dealers on this forum...my 2 cents!
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14 February 2013, 01:22 PM | #33 |
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I know who the seller is and Superstorm Sandy hasn't stopped him from placing many new ads since then and bumping them every couple of days. So I don't know if the "natural disaster" excuse will hold much weight...
Personally, because of the moisture issue, I would either ask to be compensated for the approximate cost of a full service (up front) or otherwise return the watch for a refund. Pretty simple, really. |
14 February 2013, 03:54 PM | #34 |
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Seller id starts with a P ?
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14 February 2013, 07:04 PM | #35 |
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14 February 2013, 10:55 PM | #36 | |
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Quote:
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15 February 2013, 01:54 AM | #37 |
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A little input from a new member.
I'm in the process of picking a trusted seller. The cryptic messages about hurricane sandy will at this point have me avoid anyone caught in the path of that storm. Whether you name the person you dealt with or not is your business, and I don't really care. This is though, a person I want to avoid, and now I have just enough information to geographically isolate him. A number of possibly good sellers will get caught up in that as well. Just a thought. |
15 February 2013, 05:16 AM | #38 |
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If anyone is genuinely looking to pull the trigger on something and wants the name, I'll speak with them privately. I've received PM's, answered them candidly, and have reached out to the new member I referenced in the original post who was seeking a referral. I've also kept him informed as things have progressed. I'm really not trying to be coy here. I just want to do the right thing.
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15 February 2013, 09:30 AM | #39 | |
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Quote:
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Mon corps c'est un pays en guerre sur l'point d'finir, Le général de l'armée de terre s'attend au pire, J'ai faim, j'ai frette, je suis trop faible pour me lever debout, On va hisser le drapeau blanc un point c'est tout. - André Fortin |
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15 February 2013, 09:53 AM | #40 |
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I sent him a link. That's when he responded. In short, this is going downhill via PM with the seller. I've got a date night with the wife, but I'll be in touch later.
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15 February 2013, 10:08 AM | #41 |
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15 February 2013, 11:53 AM | #42 |
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I certainly hope this will end well despite the way things seem to have turned right now. Please keep us updated and don't let that ruin your evening with your princess.
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Mon corps c'est un pays en guerre sur l'point d'finir, Le général de l'armée de terre s'attend au pire, J'ai faim, j'ai frette, je suis trop faible pour me lever debout, On va hisser le drapeau blanc un point c'est tout. - André Fortin |
15 February 2013, 10:26 PM | #43 |
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no offense, but if your letting a watch sit for months with moisture in it, your going to need thousands in repair. sure a servicing cost sucks but if he isn't going to do anything to compensate, the $400 from a decent watchmaker to get it cleaned and lubed is going to save you big money in the long run
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15 February 2013, 10:32 PM | #44 | |
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Quote:
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16 February 2013, 01:25 AM | #45 | |||
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I've tried to handle the matter privately and researched it as well, including his claims that communication was cut off due to the hurricane. The dates don't jive and his attitude has gone downhill. I'm putting this out there and the members of the forum and decide if they're willing to deal with the seller, who is daneebee on this forum.
After my request for a refund, daneebee wrote: Quote:
Quote:
Quote:
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16 February 2013, 01:50 AM | #46 |
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Tough call, I actually have talked to this seller before. When I did I felt like I was talking to a used car salesman. If the emails went to the the sellers spam mail, that is not the buyers fault. However the biggest problem I have is the buyer did not pick up the phone. For whatever reason he has not stated why at any point in this thread, as far as I can tell. If there is a 1 year store guarantee, then this should really not be an issue. It's within the year of purchase, and IMHO this issue should be fixed at the sellers expense.
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16 February 2013, 01:57 AM | #47 | |
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Quote:
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16 February 2013, 02:07 AM | #48 | |
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Quote:
The seller has offered to make good on his 1 year store warranty to repair the watch. The buyer is worried that the watch will be repaired as inexpensively as possible and he will forever be concerned about the quality of the repair and possible damage to the movement. How about a compromise?? How about splitting the approximate cost of a service? The seller can refund the buyer $200-300 and they are both happy. They buyer can go get a full service from whomever he wants and while the seller will be out $200-300, he would have had to pay his local watchmaker something approaching that amount for the repair anyway. |
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16 February 2013, 02:12 AM | #49 |
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You needed to do both. Keep it in black and white, and call. Talking to someone one on one is the best way to get things resolved. I'm not going to beat you up, I trend to agree with you. However next time you are tempted to buy a watch here or anywhere, call before you pull the trigger. Get a feel for what the person is like you are dealing with. Just my 2 cents. I'm going to keep following this thread, but my comments are exhausted. Best of luck...
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16 February 2013, 02:57 AM | #50 |
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I must be missing something. Written communication worked fine up to and during OP's transaction. Written communication also worked fine just now, as indicated in the quotes posted above. What happened in the middle, where written communication mysteriously did not work?
Just trying to understand this better. OP, thanks for the warning. I was considering a purchase from daneebee. |
16 February 2013, 03:39 AM | #51 | |
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In the end I decided on laying out facts backed by dates and cut/paste content so that others can decide if this is someone they want to deal with. Hell, people may look back on this and not want to deal with me. That's their call. I'll just say I've not had a problem buying or selling on the forum to this point, and have at least one recommendation for helping someone on a matter (related to my profession outside the forum) for which I didn't request a dime as I believe in the communal aspects of this board. If I'd made money on that, or any other transaction, I'd sure as hell be acting a lot better than this seller. Bottom line, he stopped communication and blamed it on a natural disaster. I did my due diligence in researching the dates he might have been affected and call bull****. He can answer himself for that if he so desires.
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16 February 2013, 03:50 AM | #52 |
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I find it odd that he hasn't replied yet, not good.
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16 February 2013, 06:02 AM | #53 |
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I don't, unfortunately. His tone yesterday changed rather dramatically. Which, mine did as well in all fairness. I am not one that likes to hear excuses in business. But when he suggested the hurricane did him in, it hit a weak spot with me because floods destroyed my home twice when I was a teenager. What was suppose to be a 500 year flood in 1994... Came around again in 1998 and took out the house for good that time. As one who's been through such a thing, seeing someone use it as an excuse for bad business doesn't sit well... Especially when their dates don't line up.
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16 February 2013, 06:56 AM | #54 |
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Late to the party here and I think all the bases have been covered. Hopefully the seller will step up to the plate. FWIW, if I spent some serious money on a watch not only would I want to document everything I would also want to give the seller a piece of mind via phone. BTW, I don't think I live to far from the seller and would be happy to assist any way possible if this helps.
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16 February 2013, 06:58 AM | #55 |
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I'm sorry the customer is always right. Sorry Daneebee, the Hall of Shame for you. Throwing out that this is an $8000 piece at a deep discount from a 20 something Thousand dollar watch is not anexcuse. I'm sorry.
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16 February 2013, 07:05 AM | #56 |
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16 February 2013, 07:06 AM | #57 |
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16 February 2013, 07:16 AM | #58 |
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16 February 2013, 09:12 AM | #59 |
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Ok, the seller and I just had a meeting of the minds on the phone after he responded to me via PM. He wants the watch sent back up for his watchmaker to handle. We're working toward a solution. I conceded to him, and now to everyone here, that I should have called before now. He conceded he shouldn't have done anything to compromise his receiving emails from existing clients and apologized, so there's that.
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16 February 2013, 09:23 AM | #60 |
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There are 2 sides to every story. Amazing that seller doesn't want to tell his side here.
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