RSC NY damaged my watch

[ogbeans]

I didn’t read your book….post pics and say less

[gr33n]

I understand the frustration, but would have accepted the new case. Even without matching numbers. That is the best they could have done. And you have the RSC papers, so no value problem, unless you find an "anal" buyer.

[1William]

I am glad this got worked out for the OP.

[10XRolex]

Damn. I'd take a polish for a free service on my Daytona all day long. Isn't the service on a Daytona about 1k now a days?

[MRBolton]

Originally Posted by Andad

Did you read your own post.

I’m sure the OP would have like to have his unpolished watch 50 years from now but Rolex has made this impossible.

Agreed. The logic behind “it’s okay to polish modern watches, but avoid polishing a vintage one” makes no sense as every vintage piece was once modern.

[Devildog]

Originally Posted by MRBolton

1.) Was the AD Bromberg & Company?

2.) Why did the watch need a new crown and hands?

Its routine at service to replace the crown and hands

[MRBolton]

Originally Posted by Devildog

Its routine at service to replace the crown and hands

Even for watches with white gold hands? Why is that?

[csaltphoto]

Originally Posted by MRBolton

Even for watches with white gold hands? Why is that?

My understanding from previous posts is that they are sometimes damaged during removal. And 18K white gold is not immune from tarnish so there could have been a bit.

[JacksonRain]

Originally Posted by MRBolton

Even for watches with white gold hands? Why is that?

The hands on the Daytona for the chrono are placed on extremely tight and secure.

It is my understanding when the watchmaker removes these hands, more often than not, the Daytona chrono hands need a replacement.

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[GGGMT]

Originally Posted by Devildog

Its routine at service to replace the crown and hands

Huh. I’ve never had my hands replaced at service.


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[Andad]

Originally Posted by MRBolton

Agreed. The logic behind “it’s okay to polish modern watches, but avoid polishing a vintage one” makes no sense as every vintage piece was once modern.

Sometime you have to explain thinks very slowly to some.

[ndrs63]

I saw a post a few years back someone in a similar situation was given a brand new case true to the original, with new serial number and matching one on the movement. So I would push for this exact outcome


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[JacksonRain]

Originally Posted by ndrs63

I saw a post a few years back someone in a similar situation was given a brand new case true to the original, with new serial number and matching one on the movement. So I would push for this exact outcome


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OP has already reached an amicable resolution.

He's just waiting for the watch to be completed and returned.

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[tekno]

Unless Rolex can now refinish watch cases as well as the professionals like LA Watch Works and Zimmerman, letting them polish anything is devaluing the watch.

When you scratch/ding metal you hand to remove the metal around it for the surface to be flat. Every watch case I have seen after RSC does look fresh but it doesn’t look new.

Some modern Rolex prob don’t matter; anything with chamfers, 4 & 5 digit definitely shouldn’t be touched by RSC

[dannyp]

Originally Posted by MRBolton

Agreed. The logic behind “it’s okay to polish modern watches, but avoid polishing a vintage one” makes no sense as every vintage piece was once modern.

Well, to me the logic is that watches fall into one of three categories over their lifespans:

1. Those which are well maintained and kept as original as possible.
2. Those which are well maintained and kept as pristine as possible (i.e. replace worn-looking parts).
3. Those that are beat to hell and in poor condition/using aftermarket parts.

The first category is what will be of greatest interest to vintage collectors. It's also where you will most want to avoid service cases/bezels since the watch will no longer look vintage.

[tekno]

Originally Posted by MRBolton

Agreed. The logic behind “it’s okay to polish modern watches, but avoid polishing a vintage one” makes no sense as every vintage piece was once modern.

Here is an example… What’s the difference between a $30,000 1970’s Rolex GMT and a $10,000 1970’s GMT

The $10,000 watch - the owner sent the watch back to Rolex every 5 years who constantly polished and replaced the parts over time until it was literally the original case and movement, with all replacement parts. On the vintage forum we see them all the time.

No one wants the $10,000 70’s GMT with replacement parts. They want the one with all original, preferably polished as little as possible. If it was polished, hopefully by someone who can restore the case vs Rolex.

Years from now, when people are buying any watch they will prefer the ones with original parts and original finish if they know what they are buying.


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[padi56]

Originally Posted by tekno

Unless Rolex can now refinish watch cases as well as the professionals like LA Watch Works and Zimmerman, letting them polish anything is devaluing the watch.

When you scratch/ding metal you hand to remove the metal around it for the surface to be flat. Every watch case I have seen after RSC does look fresh but it doesn’t look new.

Some modern Rolex prob don’t matter; anything with chamfers, 4 & 5 digit definitely shouldn’t be touched by RSC

What complete and utter nonsense picture below my own working tool 16600 thats seen more use than most of todays Rolex watches will see in ten lifetimes. With many years working as a tool underwater, yet its been serviced and polished by at least 3 different RSC worldwide now almost 23 years old.

[JoeJoeBobo]

Originally Posted by padi56

What complete and utter nonsense picture below my own working tool 16600 thats seen more use than most of todays Rolex watches will see in ten lifetimes. With many years working as a tool underwater, yet its been serviced and polished by at least 3 different RSC worldwide now almost 23 years old.

I’m new here but cannot recall where you had other then a retort to someone’s post.

[KatGirl]

Originally Posted by JoeJoeBobo

I’m new here but cannot recall where you had other then a retort to someone’s post.

And…….? Everyone is entitled to his/her opinion, and your statement is very inaccurate. Be nice.


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[JoeJoeBobo]

Originally Posted by KatGirl

And…….? Everyone is entitled to his/her opinion, and not everyone is comfortable starting a thread. Be nice….


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Yes and I made mine. Apparently you didn’t read the other post but ok.

[rodo]

Originally Posted by padi56

You must be joking surely.

Why would you think he's joking. Whenever I've sent in a watch for service I have ALWAYS made it very clear that I don't want polishing of any kind. If I were in his shoes I'd be just as pissed. Especially considering he's the original owner, so he knows for a fact it's never been touched.

[JacksonRain]

Originally Posted by padi56

What complete and utter nonsense picture below my own working tool 16600 thats seen more use than most of todays Rolex watches will see in ten lifetimes. With many years working as a tool underwater, yet its been serviced and polished by at least 3 different RSC worldwide now almost 23 years old.

Peter, your watch is beautiful, I must say, and the service center in Hong Kong or Singapore, or wherever this picture was taken in connection with its service, they did an excellent job!! But the post above, #256 is right on the money. @tekno

To take it a step further, and may not only be the potential devaluation to a sector of buyers who really care about and unpolished on molested banned and case, it could truly just be the satisfaction and knowing that you have everything in its original form as it came from the manufacturer.

Also, even if the original poster is not all about value retention or investing or appreciation, and even though it's a relatively modern watch, all watches were current at one stage in their lives, and over the next years and couple of decades, a 2005 watch that has never been polished or refinsiher and had all original parts it would have been worth more to a potential purchaser. Even if you are not selling the watch, for some of us, that makes us feel a little warm and happy inside.

If you hadn't used yours as a tool watch, and if you had babied it like me and some others do, and if you had had not had the pleasure of accumulating all those amazing dive memories, and it was in original excellent condition with all original parts and never refinished, but only service with necessary parts/gaskets, then it would be "worth more" monetarily now and even more a few decades from now, most likely.

The thing is to some it's not a big deal, to the op, obviously it's a big deal, and that's why he specifically requested Rolex not to polish. I'm pleased to see that many of us were able to bring them down to earth with reasonable expectations and helped him navigate his dealing with a company that we all passionate about and a hobby that we all enjoy in different ways.

Cheers brother



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[TheVTCGuy]

Originally Posted by tekno

Here is an example… What’s the difference between a $30,000 1970’s Rolex GMT and a $10,000 1970’s GMT

The $10,000 watch - the owner sent the watch back to Rolex every 5 years who constantly polished and replaced the parts over time until it was literally the original case and movement, with all replacement parts. On the vintage forum we see them all the time.

No one wants the $10,000 70’s GMT with replacement parts. They want the one with all original, preferably polished as little as possible. If it was polished, hopefully by someone who can restore the case vs Rolex.

Years from now, when people are buying any watch they will prefer the ones with original parts and original finish if they know what they are buying.


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I see what you are saying, but you are assuming an owner is making decisions based on future value, I can tell you that is not in my thinking at all. Will I ever sell my Rolex? Maybe, but until when and if that happens, I would like to wear and enjoy my watch, polished reasonably (every five years?) and working at top efficiency. If a new part will help my watch run better, then by all means, install it.

I purchased and wear my Rolex to enjoy NOW, keep it looking and running good. If that hurts the value of it in 50 years (as in your 1970s example) then so be it.

[bluestreak]

I think most folks here thought the OP was completely justified in being angry. I think people thought his initial ask was just unreasonable.

I think most people think that a comped service and bracelet polish is a completely fair ask.

[fmc000]

Originally Posted by JoeJoeBobo

I’m new here but cannot recall where you had other then a retort to someone’s post.

That's why he's the only moderator in my ignore list.

[Andad]

Originally Posted by fmc000

That's why he's the only moderator in my ignore list.

Correction:

It is not possible to put a moderator on your ignore list.

Not that I have ever tried.

[fmc000]

You sure?

[Andad]

Originally Posted by fmc000

You sure?

Padi is not a moderator.

He is now a “Life Patron” for his services to TRF.

Shall I say to you now?

[fmc000]

Originally Posted by Andad

Padi is not a moderator.

He is now a “Life Patron” for his services to TRF.

Shall I say to you now?

It was a moderator when I added him to my ignore list

[Andad]

Insert ‘shakes head’ emoji.

Can you read lips?

Ok, just try ignoring another one.