22 July 2023, 04:53 AM
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#11
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"TRF" Member
Join Date: Feb 2016
Location: Sparta
Posts: 321
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Quote:
Originally Posted by Pdg
What I mean is that I reached out (they never reach out to me and never received an email) and my SA told me to come in because they had some exhibition pieces to look at. We made an appointment, I show up and he tells me they actually sent it back. Then said he’d call me when he gets it back and never did.
I’ve been in several times, always emailing, checking in and making appointments. I’ve brought my family (including my young child) to the boutique chat watches, I’ve brought watch friends, I’ve brought my own watch collection (including independents like a Voutilainen to talk watches). And I never get an email from the boutique. I filled out a client card, etc. I don’t think I’m an a**, I’ve also only requested a CS and have been collecting watches for 20+ years (ever since I was a child). I find it all a pretty bad experience. They are always nice, but they never follow through.
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I am Willing to bet I know who your SA is.
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