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11 April 2012, 02:52 AM | #271 |
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11 April 2012, 03:03 AM | #272 | |
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I totally agree with the masses that the seller acted unprofessionally post-sale. I would never yell at someone who just placed their trust (not to mention hard earned money) in me and my company. Would do whatever is in my power to make it right, even at my expense. Or, if all else fails, take the watch back and give a full refund, no restocking fee. What I disagree with, is that the watch was misrepresented. They did mention the wrist size it would fit - and even placed it next to a ruler (which is farther than I go). All I know is this: the sellers in question has been in business for a long time and are in general good guys. No one is scamming anyone here, it was just a personality clash (the phone call specifically) and a misunderstanding. I can think of many much worse offenders, those who actually intended to cheat and defraud, that received less attention from the masses here. It just seems like many here itch for drama...
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11 April 2012, 03:04 AM | #273 | |
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11 April 2012, 03:36 AM | #274 | |
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11 April 2012, 03:42 AM | #275 |
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Just spoke with the sellers, and it appears that insults were tossed both ways during that phone call. I'd still venture to say that a simple personality clash is to blame for the end result.
Mark-o, I found a hollow TT link I can send you, PM me your addy.
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11 April 2012, 03:51 AM | #276 | |
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I personally stay clear of guys like this for exactly the reasons you have discovered. The phrase "business ethics" is an oxymoron to this "crowd". Sorry you had to learn the hard way... Buying anything on line, not just eBay, you MUST buy the seller!
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11 April 2012, 03:58 AM | #277 |
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11 April 2012, 04:02 AM | #278 | |
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Irregardless, as we all know, YOU'RE a class act. I don't expect handouts either, so please let me know what I owe you for the link. Thank you! |
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11 April 2012, 04:03 AM | #279 |
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This speaks volumes. Greg comes through when the original seller, with whom he has just spoken about the situation, still refuses to do anything. Kudos to Greg ... that's the kind of customer service and follow through which Mark should have gotten in the first instance ... and Mark isn't even Greg's customer ... yet.
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11 April 2012, 04:05 AM | #280 | |
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11 April 2012, 04:31 AM | #281 |
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Agreed Greg!! You've brokered the peace and provided the service and class of a quality seller, despite not having made a cent!
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11 April 2012, 05:32 AM | #282 |
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to SwissWatchExpo.
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11 April 2012, 05:51 AM | #283 | |
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The sellers restocking fee in all fairness, is not unreasonable. According to the sellers website a 3% restocking fee is applied ONLY to those purchases made with a credit card. All credit card purchases (website and phone orders) are subject to a 3% restocking fee, items purchased using cash, Paypal, or bank wire/transfer are excluded. Since credit card processors do not refund their 3% processing fee to a merchant refunding a customer, this should be looked at as the cost to a consumer for its convenience and protections of a credit card. The merchant should not be expected to suffer financial harm on a consumers whim.
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11 April 2012, 06:10 AM | #284 |
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I thought this was a good thread. Very informative despite the temperature sometimes. That's to be expected I guess. Thanks to the moderators for letting it run its course.
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11 April 2012, 06:13 AM | #285 |
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I still don't understand some people expecting sellers to state both what is included and NOT included.
When you are buying a car, a window sticker doesn't stay "AC, Power Locks, Windows, Doors but NOT XM, Sunroof and NAV". Common sense just ain't that common. There isn't a single watch FS on the net that tells you "x,y and z are missing from the package". It's apparent some of you never sold lemonade growing up. "Selling lemonade, but not Coke". |
11 April 2012, 06:22 AM | #286 |
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As many of us here do. There's a few sellers here I'd buy from without hesitstion, and Mosco is one.
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11 April 2012, 06:30 AM | #287 |
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Wow class act, I'm proud to be a member of TRF family after seeing Greg's response.
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11 April 2012, 06:40 AM | #288 |
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Greg is one cool character
"Just spoke with the sellers, and it appears that insults were tossed both ways during that phone call. I'd still venture to say that a simple personality clash is to blame for the end result.
Mark-o, I found a hollow TT link I can send you, PM me your addy." What a nice man! |
11 April 2012, 06:52 AM | #289 |
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That's an amazing gesture, Greg. Cheers!
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11 April 2012, 06:52 AM | #290 | |
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11 April 2012, 06:57 AM | #291 |
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11 April 2012, 06:58 AM | #292 |
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Just biting my lip, and being the bigger man, and dropping this. Why don't you do the same already Jason.
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11 April 2012, 07:08 AM | #293 |
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Do you have a vendetta or something? You've taken an awfully personal interest in this thread.
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11 April 2012, 07:22 AM | #294 | |
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You don't need to hit anyone over the over with analogies. As usual, Greg comes through. Notice how calm and collected he is with his contribution. 300 posts and counting. I'm getting fed up with this one. |
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11 April 2012, 07:30 AM | #295 |
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I say we keep the thread going as a public service or make it a sticky.
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11 April 2012, 07:34 AM | #296 | |
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11 April 2012, 07:43 AM | #297 |
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