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Old 20 April 2024, 12:40 PM   #1
Track20
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Service Time

Sent my Tudor Black bay in for a dial lume issue. Warranty covering replacement dial originally 2 weeks. Found out today that the dial is on back order from Geneva now a 10 to 12 week service.
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Old 20 April 2024, 12:56 PM   #2
worldofoyster
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Ok
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Old 20 April 2024, 12:56 PM   #3
worldofoyster
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Nothing the RSC can do if the part is not available
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Old 20 April 2024, 03:50 PM   #4
996marty
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Unfortunately these things happen
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Old 20 April 2024, 05:46 PM   #5
alphadweller
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Ouch. A long wait. Anything nice you can wear in the meantime?
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Old 20 April 2024, 10:57 PM   #6
1William
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Such is watch ownership. Still not good but it will be repaired and back to you.
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Old 20 April 2024, 11:44 PM   #7
Track20
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Yea RSC can’t do anything obviously it was just brutal going from 2 weeks to 10 to 12 weeks
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Old 21 April 2024, 04:18 AM   #8
chro.nic
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So the watch is staying with them for all this time?

Why don't you get it back and take it in when they call you, after they've received the dial?

.nic
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Old 21 April 2024, 04:20 AM   #9
rolexjackson
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And that’s why you always have more than one watch. I’m sorry you will be without it for a while


Life is short, buy the watch.
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Old 21 April 2024, 05:01 AM   #10
Track20
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That’s what I’ve asked waiting for response should be hearing back this upcoming week
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Old 21 April 2024, 08:19 AM   #11
Oystersteel92
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Could be worse. Breitling is quoting 6 months for service, even on quartz watches these days.
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Old 21 April 2024, 08:23 AM   #12
forcinitijp
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Waiting list and waiting time everywhere, to buy, to fix, to see... incredible... and everyone like puppies we keep buying
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