Never buy from jaztime watches.

[teabags001]

Originally Posted by DoctorA

Sorry to hear about your experience! You should bring it to BBB. Did you buy the watch and found out the condition and missing booklet when you received it or you were wanting to buy from them? If you bought it and you feel scammed or that the watch was not as advertised, I would make a police report and contact customer fraud protection!

I was reaching out to purchase it. Thank goodness I didn’t buy from them. I’m sure it would not have turned out well.


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[sp006]

Wow that is truly insane. I think they forgot that the luxury goods space isn’t essential and customer service is important.

Well...unless you’re a Rolex AD


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[Nairn1980]

Originally Posted by teabags001

So I sent an email on a mk1 dial sd43. I have Been hunting one down. The bezel looked polished and the watch was missing the booklets. I emailed them to ask them about it. They said don’t email call. I did call and the person who answered was the rudest person that couldn’t even answer my 2 questions. He said look at the pictures and decide for yourself. I’m sorry but when spending 12k plus on a watch you can’t answer 2 basic questions? Then I got this email from them.

Please do not give these people your money. They clearly don’t care.




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That’s shocking

[Rollitex]

You’re 100% correct.
I have experienced the same thing earlier today. I called that guy and pretends to be so busy. I want to ask for the watch and he wanted to just talk about payment. Like I’m asking questions from him and he’ll be like- it’s going to be bank wire, do you have 8k, do you have 15k.
If he’s going to ask this to each customer then who is he going to sell Hahahaha.

He wants your money first and then “TRY” to get the watch. He doesn’t even confirm if he can get it.
I’m comfortable paying first but at least he should confirm if he can even get it.
Very RUDE person. Please avoid.

[VirgilKane64]

Originally Posted by Rollitex

You’re 100% correct.
I have experienced the same thing earlier today. I called that guy and pretends to be so busy. I want to ask for the watch and he wanted to just talk about payment. Like I’m asking questions from him and he’ll be like- it’s going to be bank wire, do you have 8k, do you have 15k.
If he’s going to ask this to each customer then who is he going to sell Hahahaha.

He wants your money first and then “TRY” to get the watch. He doesn’t even confirm if he can get it.
I’m comfortable paying first but at least he should confirm if he can even get it.
Very RUDE person. Please avoid.

I received a similar email today. I was asking common questions about sales tax and delivery and trying to navigate the checkout system and he had heard enough. He told me no more emails. Buy it or don’t.

[teabags001]

Originally Posted by VirgilKane64

I received a similar email today. I was asking common questions about sales tax and delivery and trying to navigate the checkout system and he had heard enough. He told me no more emails. Buy it or don’t.

It’s amazing to me how they are in business. Do people really just buy now and don’t read reviews? They are nasty and don’t even have the watches they sell on hand. I’ve read where they change prices when your about to pay. They say they can change prices at anytime. Buy it or don’t with some nasty comments. I hope they get exposed for who they are but there seems to be enough people who don’t care.


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[VirgilKane64]

Originally Posted by teabags001

It’s amazing to me how they are in business. Do people really just buy now and don’t read reviews? They are nasty and don’t even have the watches they sell on hand. I’ve read where they change prices when your about to pay. They say they can change prices at anytime. Buy it or don’t with some nasty comments. I hope they get exposed for who they are but there seems to be enough people who don’t care.


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In fairness to them, their FAQ section does spell out pretty clearly that if you’re looking for a customer service experience, they aren’t the place.

[IntegriteTime81]

terrible customer service! Ive inquired about a piece from them before and they gave me the same run around.

[is0lde]

thank you for keeping this tread going.. i was considering leaving my senses behind and wiring 10k to these guys - not now!!

[Highlatitude]

Yes, they are clearly confused and believe they are an AD.

[synrrgy]

Horrible customer service. I have a friend that bought a Hublot from them and for some reason had some sort of issue (mechanical and also strap related), they wouldn't honor the warranty or even want to take a look. He had to file an insurance claim with his credit card to get it settled. So bad.

[Fleetlord]

The question I have is why would anyone who frequents TRF with any regularity would reach out to "jaztime" or whoever they are, rather than DSW or the other Trusted dealers that advertise on this site?

[teabags001]

Originally Posted by Fleetlord

The question I have is why would anyone who frequents TRF with any regularity would reach out to "jaztime" or whoever they are, rather than DSW or the other Trusted dealers that advertise on this site?

Good question. As you know I have bought 4 rolexes from DavidSW and 3 from chris o neill. All perfect transactions. The watch I am looking for was a mk1 and it’s a little harder to find since they only made them for about 1 year. So jaztime has a YouTube Chanel I watched while researching the watch. They had the watch I was looking for so I reached out since I was getting impatient. Lessons learned.


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[Rolex85]

Originally Posted by teabags001

Good question. As you know I have bought 4 rolexes from DavidSW and 3 from chris o neill. All perfect transactions. The watch I am looking for was a mk1 and it’s a little harder to find since they only made them for about 1 year. So jaztime has a YouTube Chanel I watched while researching the watch. They had the watch I was looking for so I reached out since I was getting impatient. Lessons learned.


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Keep checking on DSW. I see them regularly pop up on there with the MK1 dial. He has one right now fully stickered and unworn.

[teabags001]

Originally Posted by Rolex85

Keep checking on DSW. I see them regularly pop up on there with the MK1 dial. He has one right now fully stickered and unworn.

Thank you. I just bought one from Takuya on TRF. Full set. I’m loving it so far! I’d rather pay a little more and have no worries then to buy from Jaztime.


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[Rolex85]

Originally Posted by teabags001

Thank you. I just bought one from Takuya on TRF. Full set. I’m loving it so far! I’d rather pay a little more and have no worries then to buy from Jaztime.


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Nice! Congrats! Takuya is awesome. My neighbor dealt with him and had a great experience.

[77T]

Originally Posted by teabags001

Thank you. I just bought one from Takuya on TRF. Full set. I’m loving it so far! I’d rather pay a little more and have no worries then to buy from Jaztime.


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Thanh is a good dealer and stands behind his watches.

Jaztime shows their behind


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[dummykid]

probably he doesn't have the watch, and it would be shipped from someone else.

[bigfatpauli]

This deserves to be spread. I don't care what the OP asked or said in their original email, this reply is totally uncalled for.

Unreal.

[teabags001]

Originally Posted by bigfatpauli

This deserves to be spread. I don't care what the OP asked or said in their original email, this reply is totally uncalled for.



Unreal.

100 percent agree. I was and am still in shock.


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[-dustin]

Have you signed them up for the escorts.com mailing list yet?

[Rollitex]

This guy is playing games.

I just read- he wrote, “call, no emails.” When I called him, he asked how did you the number and please email. I told him ok WhatsApp me on your business account and he pretends to be busy over there too.

[fskywalker]

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[Etschell]

Why does their company advertise the fact they were robbed?

Seems strange. Also their nasty gram forgot information after the word permanent in the email.

2008 - 2010: GARAGE START UP
Originally our CEO, started by buying and selling used Rolex Watches via Craigslist and eBays. Thus he was following the tradition of Bill Gates and Steve Jobs. In 2019 he started his first brick & mortar watch store.

2012 - 2013: IRVINE MARKET PLACE
For a short time we resided in the Irvine Market Place just across the street from our previous location but soon had to move out again because a well known fast food chain offered more for our store location.

It is just odd.

[startrolexendrolex]

I remember calling them about a gold Pam, I was ready to buy but the call make me uneasy and decided to buy with another seller.

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[RyanO]

Wow. Noted.


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[teabags001]

Wow found this on the BBB site. Looks like they are scammers. As long as you don’t have to talk to them they seem to be fine. They are not a watch dealer. They source watches and charge a premium for it. Disgusting way to treat people in our hobby. I hope no one buys from these guys.


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[Watch_a_holic]

BEWARE NEVER EVER BUY BROM THIS DEALER

I was looking for an AP Royal oak offshore that was advertised in their website with box and papers that it was in stock. After I clicked the BUY NOW they didn't process my order. I've emailed them to inquire the wire transfer info and the didn't respond. When I contacted them through WhatsApp they've said that they don't have the watch and will try to source it. Later they've said they can't find it and if I want to buy another watch. I replied to their WhatsApp and said I will think of buying another model and contact them later. Next day they are trying to push me to buy another model, so I ignored them and blocked their number. Guess what the've emailed me and say that they can get me the watch without papers. LOL wtf is with this Jaztime
I've replied to their email and said that I've got the watch from another dealer (In fact I've got it from dealer who have it in stock and shipped it next day without fake posting like this Jaztime)

To make things short I think most of the watches of their website aren't in stock (Aka ghost listing) and pushes a sale for a different watch.

[teabags001]

Originally Posted by Watch_a_holic

BEWARE NEVER EVER BUY BROM THIS DEALER

I was looking for an AP Royal oak offshore that was advertised in their website with box and papers that it was in stock. After I clicked the BUY NOW they didn't process my order. I've emailed them to inquire the wire transfer info and the didn't respond. When I contacted them through WhatsApp they've said that they don't have the watch and will try to source it. Later they've said they can't find it and if I want to buy another watch. I replied to their WhatsApp and said I will think of buying another model and contact them later. Next day they are trying to push me to buy another model, so I ignored them and blocked their number. Guess what the've emailed me and say that they can get me the watch without papers. LOL wtf is with this Jaztime
I've replied to their email and said that I've got the watch from another dealer (In fact I've got it from dealer who have it in stock and shipped it next day without fake posting like this Jaztime)

To make things short I think most of the watches of their website aren't in stock (Aka ghost listing) and pushes a sale for a different watch.

I agree. Very shady business imo.


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[THC]

Why was this thread moved into The Who’s Who forum?

watch out, more like..