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rnguyenn · 2 February 2016, 04:08 AM

First post, been lurking for awhile. I tried the search function but came up empty handed.

I purchased my BLNR about four months ago. After about two months of ownership, i noticed that it keeps dying when i take it off to sleep. I wear it all day, everyday. I do self wind it when it dies before i reset the time but it continues to die. It might not die within the next day but it hasn't kept time like i think it should be. Is it time to bring it in for a service?

Thanks.

Lordofrolex · 2 February 2016, 04:13 AM

Quote:

Originally Posted by rnguyenn

First post, been lurking for awhile. I tried the search function but came up empty handed.

I purchased my BLNR about four months ago. After about two months of ownership, i noticed that it keeps dying when i take it off to sleep. I wear it all day, everyday. I do self wind it when it dies before i reset the time but it continues to die. It might not die within the next day but it hasn't kept time like i think it should be. Is it time to bring it in for a service?

Thanks.

That shouldn't be happening it should have at least a 36 hour power reserve. I would take it to a RSC next to you or the AD you bought it from?

If you bought it on gray market the warranty should still good just take it in to any AD or RSC and they'll be able to fix it for you.

Rolexfiends · 2 February 2016, 04:17 AM

I agree I believe the rotor is bad that's what builds up the power reserve

rnguyenn · 2 February 2016, 04:44 AM

I bought it from an AD, but the store i bought it from is about an 2hr drive away(where i was living at the time). If i'm not mistaken, i can bring it into another AD and have them take care of it correct?

T. Ferguson · 2 February 2016, 06:06 AM

Quote:

Originally Posted by rnguyenn

I bought it from an AD, but the store i bought it from is about an 2hr drive away(where i was living at the time). If i'm not mistaken, i can bring it into another AD and have them take care of it correct?

Call the RSC in Dallas and deal with them directly. They will give you detailed shipping instructions, and instead of two 2 hour drives to drop off and pick up your watch you'll have one trip to the post office to send it to them.

Charlie_pace · 2 February 2016, 06:28 AM

Yeah, definitely not normal. I agree with the above post regarding RSC. Get this repaired ASAP, or go back to the AD and ask for a swap.

Rashid.bk · 2 February 2016, 08:10 AM

First, lets make sure the watch is actually wound correctly. 40 full clockwise turns is a full wind.

Secondly, identify a source to time the watch's time keeping, a good quartz watch will do. Do not use your phone or computer. Time is affected by connection speed.

Third, even though you wear your watch through the day, the activity level may not be high enough to actually maintain the mainspring wound. As a consequence it winds down at night.
For example, an accountant or executive working in a office and going to meetings might not be active enough, but a UPS delivery guy on the job will surely move around enough to keep the mainspring wound.

I have a very active wearing pattern, and my watch is only wound when ever I change the date or if I leave it off for more than 24 hours just because I like winding it, but it's usually still running when I pick it up.

rnguyenn · 2 February 2016, 10:56 AM

Quote:

Originally Posted by Rashid.bk

First, lets make sure the watch is actually wound correctly. 40 full clockwise turns is a full wind.

Secondly, identify a source to time the watch's time keeping, a good quartz watch will do. Do not use your phone or computer. Time is affected by connection speed.

Third, even though you wear your watch through the day, the activity level may not be high enough to actually maintain the mainspring wound. As a consequence it winds down at night.
For example, an accountant or executive working in a office and going to meetings might not be active enough, but a UPS delivery guy on the job will surely move around enough to keep the mainspring wound.

I have a very active wearing pattern, and my watch is only wound when ever I change the date or if I leave it off for more than 24 hours just because I like winding it, but it's usually still running when I pick it up.

I do wind the lock 40 times clockwise when it dies on me and i understand what you are talking about "wearing" the watch. I am moving a lot when i wear it and i do not have a desk job. I thought that maybe me not moving enough was the case, but apparently not. Thanks for all the feedback guys.

Boaters · 2 February 2016, 01:33 PM

Service time for sure

Rashid.bk · 2 February 2016, 10:45 PM

Well then sounds like an issue for sure, but not a servicing issue....with a watch this new, this is a warranty situation. Send it in.

rnguyenn · 3 February 2016, 05:39 AM

Quote:

Originally Posted by Rashid.bk

Well then sounds like an issue for sure, but not a servicing issue....with a watch this new, this is a warranty situation. Send it in.

I actually had a last minute trip to the New Orleans where i bought my watch from and stopped by my AD i purchased it from. I spoke to their tech on site and he said it's abnormal and they said it'd be best to send it in to Rolex. Does anyone know the average turn around time?

ViperB · 3 February 2016, 06:26 AM

It will take about 4-5 weeks with shipping both ways.

SpaceWanderer · 3 February 2016, 02:20 PM

Quote:

Originally Posted by ViperB

It will take about 4-5 weeks with shipping both ways.

I had a warranty issue recently, took it to my AD which sent it to the RSC and I had it back in 3 weeks. I had my DateJust serviced in October, same procedure, and it was also back in the three weeks. Any AD can help you if you purchased it from one as this is a warranty issue, and you shouldn't be charged a cent. Good luck!

rnguyenn · 19 February 2016, 08:19 AM

Follow up: I got a call from my AD who received one from the RSC in Dallas. They checked it out and did not find anything wrong with it. The RSC suggested to let their techs wear it for a week(wrist time is what my AD called it) so that they can be 100% sure nothing is wrong with it. This will also let them fine tune the watch if they notice it is too fast or slow. They will also fix anything else that they notice.

Has anyone else experienced this in the past? I gave them the go ahead to do it. If i were to say no, they'd just mail my watch back to my AD with no adjustments made to it since they didn't find anything wrong with it when they opened it up.

spd707 · 21 February 2016, 03:58 PM

Very interesting. I am interested in the ultimate outcome.

rnguyenn · 22 March 2016, 07:23 AM

I got my watch back on the 19th. Rolex service center in dallas could not find anything wrong with it, even after the wrist time. The only thing they did was some fine tune adjustments and add a few new scratches that'll buff out. I'm not sure if this was done from shipping or the person wearing my watch. I'm just happy to have it back after a little over a month.

thoff · 29 March 2016, 11:50 PM

Now that it has been back for a few days are you still having the same issues? I have had my GMT Master II for a little over 2 months without an issue. I am curious regarding the overall outcome.

rnguyenn · 8 April 2016, 01:06 AM

Quote:

Originally Posted by thoff

Now that it has been back for a few days are you still having the same issues? I have had my GMT Master II for a little over 2 months without an issue. I am curious regarding the overall outcome.

I have not had any issues with it ever since i got it back.

Solo118 · 8 April 2016, 02:41 AM

Quote:

Originally Posted by rnguyenn

I have not had any issues with it ever since i got it back.

Well that is good!

I just find it odd that there is a job of wearing watches for testing purposes

yannis · 8 April 2016, 04:52 AM

I wouldn't give it to anyone to wear if i was you. Just take it off them give it a full wind and observe yourself.

Luxurywatchvn · 20 April 2016, 08:31 PM

I think rotor 's rolex is good activity

m3vert · 22 May 2016, 05:52 PM

I had the same "wrist time" situation when we sent in my Wife's watch to the AD, they sent it to the rolex repair centre and they struggled to find what was causing the loss of time. They assured me the watch would be worn for a week, but only during the day and would not leave their service centre. After telling us nothing was wrong and they had not opened the watch, it was returned to us. It now keeps very good time!! In my opinion they clearly done some adjustment to the watch but never let on what! Go figure?
As long as yours is now ok that's the main thing.

2 February 2016, 04:08 AM	#1
rnguyenn "TRF" Member Join Date: Oct 2015 Location: biloxi,ms Posts: 15	GMT Master II 116710 BLNR First post, been lurking for awhile. I tried the search function but came up empty handed. I purchased my BLNR about four months ago. After about two months of ownership, i noticed that it keeps dying when i take it off to sleep. I wear it all day, everyday. I do self wind it when it dies before i reset the time but it continues to die. It might not die within the next day but it hasn't kept time like i think it should be. Is it time to bring it in for a service? Thanks.

8 April 2016, 04:52 AM	#20
yannis "TRF" Member Join Date: Nov 2008 Real Name: Yannis Location: Europe Watch: maniac Posts: 9,070	I wouldn't give it to anyone to wear if i was you. Just take it off them give it a full wind and observe yourself. __________________ Rolex Submariner 116610LV \| Tudor 79220N DSSD MEMBERS - OWNERS CLUB

2 February 2016, 04:17 AM	#3
Rolexfiends "TRF" Member Join Date: Feb 2016 Location: California Posts: 1	I agree I believe the rotor is bad that's what builds up the power reserve

2 February 2016, 04:44 AM	#4
rnguyenn "TRF" Member Join Date: Oct 2015 Location: biloxi,ms Posts: 15	I bought it from an AD, but the store i bought it from is about an 2hr drive away(where i was living at the time). If i'm not mistaken, i can bring it into another AD and have them take care of it correct?

2 February 2016, 06:28 AM	#6
Charlie_pace "TRF" Member Join Date: Aug 2015 Location: N/A Watch: Sub 16610 Posts: 514	Yeah, definitely not normal. I agree with the above post regarding RSC. Get this repaired ASAP, or go back to the AD and ask for a swap.

2 February 2016, 08:10 AM	#7
Rashid.bk "TRF" Member Join Date: Jan 2009 Location: Dallas Watch: 12800ft = 3900m Posts: 11,172	First, lets make sure the watch is actually wound correctly. 40 full clockwise turns is a full wind. Secondly, identify a source to time the watch's time keeping, a good quartz watch will do. Do not use your phone or computer. Time is affected by connection speed. Third, even though you wear your watch through the day, the activity level may not be high enough to actually maintain the mainspring wound. As a consequence it winds down at night. For example, an accountant or executive working in a office and going to meetings might not be active enough, but a UPS delivery guy on the job will surely move around enough to keep the mainspring wound. I have a very active wearing pattern, and my watch is only wound when ever I change the date or if I leave it off for more than 24 hours just because I like winding it, but it's usually still running when I pick it up.

2 February 2016, 01:33 PM	#9
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,649	Service time for sure

2 February 2016, 10:45 PM	#10
Rashid.bk "TRF" Member Join Date: Jan 2009 Location: Dallas Watch: 12800ft = 3900m Posts: 11,172	Well then sounds like an issue for sure, but not a servicing issue....with a watch this new, this is a warranty situation. Send it in.

3 February 2016, 06:26 AM	#12
ViperB 2024 Pledge Member Join Date: May 2011 Location: Sunrise,FL Posts: 6,441	It will take about 4-5 weeks with shipping both ways.

19 February 2016, 08:19 AM	#14
rnguyenn "TRF" Member Join Date: Oct 2015 Location: biloxi,ms Posts: 15	Follow up: I got a call from my AD who received one from the RSC in Dallas. They checked it out and did not find anything wrong with it. The RSC suggested to let their techs wear it for a week(wrist time is what my AD called it) so that they can be 100% sure nothing is wrong with it. This will also let them fine tune the watch if they notice it is too fast or slow. They will also fix anything else that they notice. Has anyone else experienced this in the past? I gave them the go ahead to do it. If i were to say no, they'd just mail my watch back to my AD with no adjustments made to it since they didn't find anything wrong with it when they opened it up.

21 February 2016, 03:58 PM	#15
spd707 "TRF" Member Join Date: Mar 2009 Location: Ohio Watch: BLNR Posts: 266	Very interesting. I am interested in the ultimate outcome.

22 March 2016, 07:23 AM	#16
rnguyenn "TRF" Member Join Date: Oct 2015 Location: biloxi,ms Posts: 15	I got my watch back on the 19th. Rolex service center in dallas could not find anything wrong with it, even after the wrist time. The only thing they did was some fine tune adjustments and add a few new scratches that'll buff out. I'm not sure if this was done from shipping or the person wearing my watch. I'm just happy to have it back after a little over a month.

29 March 2016, 11:50 PM	#17
thoff "TRF" Member Join Date: Feb 2016 Real Name: Tom Location: New Jersey Watch: GMT Master II Posts: 4	Now that it has been back for a few days are you still having the same issues? I have had my GMT Master II for a little over 2 months without an issue. I am curious regarding the overall outcome.

20 April 2016, 08:31 PM	#21
Luxurywatchvn Member Join Date: Apr 2016 Location: NY Posts: 26	I think rotor 's rolex is good activity

22 May 2016, 05:52 PM	#22
m3vert "TRF" Member Join Date: Apr 2011 Location: UK Posts: 4	I had the same "wrist time" situation when we sent in my Wife's watch to the AD, they sent it to the rolex repair centre and they struggled to find what was causing the loss of time. They assured me the watch would be worn for a week, but only during the day and would not leave their service centre. After telling us nothing was wrong and they had not opened the watch, it was returned to us. It now keeps very good time!! In my opinion they clearly done some adjustment to the watch but never let on what! Go figure? As long as yours is now ok that's the main thing.

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