The converter conundrum

[blue16613]

Like everything else, it's all about how to take something good and find a way to produce it faster and cheaper.

I have just gone through a prolonged ordeal getting a leaking captured converter in a Conway Stewart "high end" pen replaced. It took two extremely experienced pen repair people to figure it out and get it right. Both knew what they were doing, one did CS warranty repairs in the USA until they went out of business. The captured converter had become frozen into place in the barrel and could not be removed by using any of the conventional methods.

Awful. Never again.