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Rollieo · 4 November 2023, 10:56 AM

Brought my watch in for a full service. Great experience, and a number of goodies I wasn’t aware Rolex provided. It was done by my AD who’s an authorized Rolex service center.

A few things about the experience:

1. I don’t get the argument for no polishing. They polished it as part of the service and the watch looks great.

2. Came back with a nice little Rolex travel pouch.

3. When you do the full service, comes with 2 years of extended Rolex warranty. Even came with a Rolex card that is NFC enabled, and when you scan the warranty card it will pull up your specific watch with serial number and what service was done, along with when the 2 year warranty ends.

4. Full service charge was $800, and they changed out a few parts. Crown, crystal (mine had a small nick on the edge), and the barrel. Extra parts was around $200.

All in all, $1k seemed quite reasonable in my opinion.

Pictures below. Can you tell which picture was pre/post service polish?

worldofoyster · 4 November 2023, 11:00 AM

nicely done

Fuselierpa · 4 November 2023, 11:03 AM

This is cool. My first Rolex is 7 years old and I have been thinking about getting it serviced. I also would get it polished - mine is also a Datejust and it’s not some kind of rare collectible (plus I’ll never sell it because it was my silver anniversary gift from my wife).

How long did it take to get it back?

Jackie Daytona · 4 November 2023, 11:31 AM

Looks great!

burnthesehills · 4 November 2023, 11:43 AM

Looks like new!

Rollieo · 4 November 2023, 11:58 AM

Quote:

Originally Posted by Fuselierpa

This is cool. My first Rolex is 7 years old and I have been thinking about getting it serviced. I also would get it polished - mine is also a Datejust and it’s not some kind of rare collectible (plus I’ll never sell it because it was my silver anniversary gift from my wife).

How long did it take to get it back?

Would recommend it!

It took 4 weeks, though I also had the caseback engraved which added I believe a week.

Worth adding they also did some timing analysis which they showed me. My watch was averaging something like +2 seconds per day in 5 positions.

996marty · 4 November 2023, 12:33 PM

They’ve done a great job

njlam · 4 November 2023, 01:03 PM

Which Service Center?

Sent from my iPhone using Tapatalk

DG123 · 4 November 2023, 01:05 PM

Quote:

Originally Posted by Rollieo

Brought my watch in for a full service. Great experience, and a number of goodies I wasn’t aware Rolex provided. It was done by my AD who’s an authorized Rolex service center.

What is an "authorized Rolex service center"?
I remember hearing about NYC and Dallas as places where one sent a Rolex to be serviced.

ltmgeller · 4 November 2023, 01:09 PM

Rollieo · 4 November 2023, 02:17 PM

Quote:

Originally Posted by DG123

What is an "authorized Rolex service center"?
I remember hearing about NYC and Dallas as places where one sent a Rolex to be serviced.

From what I understand, and this is some info from the service center AD,

NYC and Dallas are Rolex run, and they can do “anything” as it’s Rolex.

An authorized Rolex service center is basically a service center that has been authorized by Rolex to perform the service. They are authorized based on caliber, and need to have someone trained/authorized in that caliber. If they don’t have someone, even though they’re authorized. They would then send it off to the Rolex service center in Dallas or NY. If the AD isn’t authorized for anything, they’ll just send it along.

Here’s the list: https://www.rolex.com/en-us/watch-ca...7068052742&z=3

Here’s info on the post service warranty: https://www.rolex.com/watch-care-and...?cmpid=qr-code

Danzi · 4 November 2023, 02:34 PM

For rolex, only service if it aint moving or is low/off by much.

Michael1968 · 4 November 2023, 04:04 PM

Great job
Enjoy

1st amg · 4 November 2023, 08:03 PM

Looks minty new.

rmlovett1 · 4 November 2023, 08:26 PM

Great info ! Thank you

East of Eden · 4 November 2023, 10:09 PM

Since you asked, the polished photo looks shinier but more rounded, not as sharp edges.

Other than warranty work there are a number of just as good, cheaper places, Rollieworks and LA Watchworks come to mind. Too many stories here of bad RSC jobs, have never heard of that from the two above.

1William · 4 November 2023, 10:13 PM

Looks great.

RichM · 4 November 2023, 10:14 PM

Very nice. Got mine back from Dallas a couple of weeks ago. I have to agree, they look brand new again.

IGY · 4 November 2023, 10:54 PM

Yes, I can tell the before and after polishing quite easily. However I agree with you that the service is worthwhile and helps spruce up an older watch. I think the main point is that each time you polish the case metal is lost. The case shape gradually loses its crispness. If done well the slight loss is crispness is not noticeable to most owners and certainly far less a concern than numerous micro scratches. However very definitely a watch has a limited number of times that it can be polished - even very professionally - before it starts to look like a bar of soap rather than the distinct crisp case lines of the Oyster case.

Basically if you are not owning a historically significant watch that you are keeping as a long term investment for future generations and instead the watch is a tool for you to use and enjoy over your lifetime, then I don't have a problem with occassional polishing.

Eg. I had a Date 15200 that has been in the family since the 1980s polished by Rolex for the first time a couple of years ago. It came back looking great. (It helped that the micro scratches over the watch's life where very faint and not too numerous).

enjoythemusic · 4 November 2023, 11:06 PM

Lovely!

KatGirl · 4 November 2023, 11:20 PM

Looks great, OP!

Kat

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DJ2020 · 5 November 2023, 12:04 AM

Well done. Looks fantastic.

sampelligrino · 5 November 2023, 01:03 AM

Argument for no polishing is the nicks on my watch were made/earned by me and remind me I'm using & enjoying my watch, and getting my money's worth.. not some babied bubble wrapped treasure! Just like scars in life..

(Just got my Daytona back from RSC as well, made it clear no polishing for me

)

JSL121 · 5 November 2023, 01:14 AM

Came out great OP!

rolexjackson · 5 November 2023, 02:13 AM

This is very cool! I had a Milgauss serviced a year ago or so and it came back with the same pouch but not a nfc card. But it did come with a card.

phillyEagles · 5 November 2023, 03:34 AM

Quote:

Originally Posted by RichM

Very nice. Got mine back from Dallas a couple of weeks ago. I have to agree, they look brand new again.

Beautiful. Is that a blue dial?

georgew · 5 November 2023, 03:35 AM

Quote:

Originally Posted by rolexjackson

This is very cool! I had a Milgauss serviced a year ago or so and it came back with the same pouch but not a nfc card. But it did come with a card.

does look like new, great watch too. And thanks for the rolex service info and links

SearChart · 5 November 2023, 04:47 AM

Always nice to get a service done

RichM · 5 November 2023, 07:35 AM

Quote:

Originally Posted by phillyEagles

Beautiful. Is that a blue dial?

Yes Sir.

DAGMoney · 5 November 2023, 08:30 AM

Yup - the polish makes'em sparkle. I used my AD for a similar service on my Explorer, but asked that it not be polished. Mine's a five digit, 20 year old piece, and I just couldn't do it. That said, mine has only a few very superficial scratches, and I might have gone the other way if they were more signifincant.

Enjoy your "new" watch!

4 November 2023, 11:03 AM	#3
Fuselierpa "TRF" Member Join Date: Aug 2016 Location: Virginia, USA Watch: SD43 Posts: 277	This is cool. My first Rolex is 7 years old and I have been thinking about getting it serviced. I also would get it polished - mine is also a Datejust and it’s not some kind of rare collectible (plus I’ll never sell it because it was my silver anniversary gift from my wife). How long did it take to get it back? __________________ DJ2, SD43, Speedy, Seamaster 300 Bronze Gold, Tudor BB Chrono S&G, IWC Pilot Chrono, Seiko Turtle, Oris Big Crown Worldtimer, Oris Aquis, Moonswatch, BlancpainxSwatch 50 Fathoms, Seiko Worldtimer

4 November 2023, 11:31 AM	#4
Jackie Daytona 2024 ROLEX DATEJUST41 Pledge Member Join Date: Oct 2019 Real Name: Brian Location: Nashville Watch: 16750 Posts: 5,940	Looks great! __________________ 16750 \| 6516(wife’s) \| 126334 \| 116400GV \| SBGA413 \| SRPE33 \| 126610LV

4 November 2023, 01:03 PM	#8
njlam 2024 Pledge Member Join Date: Nov 2007 Location: Pacific NW Posts: 548	Which Service Center? Sent from my iPhone using Tapatalk __________________ Rolex Day-Date 118208 YG/Datejust 116139 WG/GMT2 116710 BLNR SS Patek Philippe Calatrava 5096 RG - Omega Speedmaster 3861 Sapphire SS Cartier Tank Louis 1140 YG - Panerai GMT 233 SS - Zenith Chrono 01.0240.410 SS Laine V38 SS - JLC Reverso Duo Q2714910 SS - Grand Seiko SGBA407 SS - Baltic Aquascaphe SS TAG Heuer Formula One - Swatch MoonSwatch Mission to the Moon/Mercury/Jupiter/Neptune

4 November 2023, 01:09 PM	#10
ltmgeller 2024 ROLEX DATEJUST41 Pledge Member Join Date: Aug 2012 Real Name: Mike Location: New York Watch: Rolex Posts: 21,533	__________________ Oh, look at the time... Official Member: 'WIS-CON' Las Vegas International GTG 2019

4 November 2023, 10:09 PM	#16
East of Eden "TRF" Member Join Date: Apr 2023 Location: Pompano Beach, FL Posts: 529	Since you asked, the polished photo looks shinier but more rounded, not as sharp edges. Other than warranty work there are a number of just as good, cheaper places, Rollieworks and LA Watchworks come to mind. Too many stories here of bad RSC jobs, have never heard of that from the two above. __________________ Watches: More than I need, not as many as I want.

4 November 2023, 11:00 AM	#2
worldofoyster "TRF" Member Join Date: Nov 2019 Real Name: Vincent Location: 215 Watch: SS Sub Posts: 1,864	nicely done

4 November 2023, 11:43 AM	#5
burnthesehills "TRF" Member Join Date: Jan 2019 Real Name: Joe Location: Western MA Posts: 1,211	Looks like new!

4 November 2023, 12:33 PM	#7
996marty "TRF" Member Join Date: May 2019 Location: Uk Watch: RolexGMT/Tudor7928 Posts: 2,884	They’ve done a great job

4 November 2023, 02:34 PM	#12
Danzi "TRF" Member Join Date: Feb 2021 Location: SG Posts: 24	For rolex, only service if it aint moving or is low/off by much.

4 November 2023, 04:04 PM	#13
Michael1968 Banned Join Date: Aug 2021 Real Name: Michael Location: Europe Watch: UN,RolexTudor&more Posts: 2,742	Great job Enjoy

4 November 2023, 08:03 PM	#14
1st amg 2024 ROLEX DATEJUST41 Pledge Member Join Date: Jun 2013 Real Name: nicholas Location: ottawa canada Watch: Rolex,AP,Panerai Posts: 9,557	Looks minty new.

4 November 2023, 08:26 PM	#15
rmlovett1 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2015 Real Name: Richard Location: GA Watch: YTBD Posts: 22,664	Great info ! Thank you

4 November 2023, 10:13 PM	#17
1William 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 45,162	Looks great.

4 November 2023, 10:54 PM	#19
IGY "TRF" Member Join Date: Sep 2023 Location: UK Posts: 123	Yes, I can tell the before and after polishing quite easily. However I agree with you that the service is worthwhile and helps spruce up an older watch. I think the main point is that each time you polish the case metal is lost. The case shape gradually loses its crispness. If done well the slight loss is crispness is not noticeable to most owners and certainly far less a concern than numerous micro scratches. However very definitely a watch has a limited number of times that it can be polished - even very professionally - before it starts to look like a bar of soap rather than the distinct crisp case lines of the Oyster case. Basically if you are not owning a historically significant watch that you are keeping as a long term investment for future generations and instead the watch is a tool for you to use and enjoy over your lifetime, then I don't have a problem with occassional polishing. Eg. I had a Date 15200 that has been in the family since the 1980s polished by Rolex for the first time a couple of years ago. It came back looking great. (It helped that the micro scratches over the watch's life where very faint and not too numerous).

4 November 2023, 11:06 PM	#20
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 19,684	Lovely! __________________ __________________ “Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming 'Wow! What a Ride!'” -- Hunter S. Thompson Sent from my Etch A Sketch using String Theory.

4 November 2023, 11:20 PM	#21
KatGirl 2024 ROLEX DATEJUST41 X2 Pledge Member Join Date: Jul 2012 Real Name: Kat Location: Northern Ca, USA Watch: 126233 Wimbledon T Posts: 5,703	Looks great, OP! Kat Sent from my iPad using Tapatalk

5 November 2023, 12:04 AM	#22
DJ2020 "TRF" Member Join Date: Nov 2020 Real Name: Wayne Location: NC Watch: 226570 Posts: 3,482	Well done. Looks fantastic. __________________ In the end, it's not the years in your life that count. It's the life in your years. - Abraham Lincoln __________________________________________________ Rolex 226570, Explorer II Club

5 November 2023, 01:03 AM	#23
sampelligrino "TRF" Member Join Date: Sep 2012 Location: USA Posts: 1,049	Argument for no polishing is the nicks on my watch were made/earned by me and remind me I'm using & enjoying my watch, and getting my money's worth.. not some babied bubble wrapped treasure! Just like scars in life.. (Just got my Daytona back from RSC as well, made it clear no polishing for me )

5 November 2023, 01:14 AM	#24
JSL121 "TRF" Member Join Date: Oct 2023 Location: Austin, TX Posts: 23	Came out great OP!

5 November 2023, 02:13 AM	#25
rolexjackson 2024 Pledge Member Join Date: Sep 2020 Real Name: Jackson Location: USA Watch: Sub, GMT, Daytona Posts: 2,278	This is very cool! I had a Milgauss serviced a year ago or so and it came back with the same pouch but not a nfc card. But it did come with a card.

5 November 2023, 08:30 AM	#30
DAGMoney "TRF" Member Join Date: Jul 2018 Real Name: David Location: Florida Watch: Rolex Two-tone Sub Posts: 228	Yup - the polish makes'em sparkle. I used my AD for a similar service on my Explorer, but asked that it not be polished. Mine's a five digit, 20 year old piece, and I just couldn't do it. That said, mine has only a few very superficial scratches, and I might have gone the other way if they were more signifincant. Enjoy your "new" watch!

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