Why can't people have a civil discussion about 32xx movment?

[Josunese1975]

Just like the title says.... why can't people be civil regarding this issue? I was on the other forum and people are insulting and demeaning. I've owned only two 32xx movement watches and both were very accurate. That doesn't mean others with problems are pretending or faking the issues they are having. For the life of me I don't understand why this has to get nasty. Many are taking this way too personal. No need to be insulting or demeaning or berating someone just because they are having a different experience with this movement.

[Rolex1982]

Some people forget that life is not all about watches and movements i think. I was also suprised at some forums. My watch did have ‘the problem’ but i still love it. I let it be fixed under warranty and still love to wear it. :p

[brucethemanlee]

don't know what the big deal is....just get it fixed

[INC]

Originally Posted by Josunese1975

I was on the other forum and people are insulting and demeaning.

Since we prefer here the cosy debates, so we don't care about such forums where not passion for watches or the friendly conversation are the norm.

[brandrea]

I hear you OP.

I think there are a lot of reasons why people get heated, but it doesn't really have much to do with topic itself.

There’s a lot of vitriol on both sides of the debate IMO.

[S’portEye]

I wish people would stop bringing it up and making different threads about it. That would be a good start.

[enjoythemusic]

Humans have emotions... and passion.

Perhaps re-engineering humans is the solution... tho there will be knock-on effects one needs to consider.

[rockmastermike]

It's tough to think, thinking takes effort

that and it's tough when they realize that they are not, in fact, the center of the universe

[Pepperjack]

I am a watchmaker at an AD. I have personally serviced four 32xx movements under new-sale warranty this month alone. We've sent in many more in the past year to an RSC for the same issue. I found this forum specifically due to the amount of new watches we were seeing come back to us. The issue is very real.

[the dark knight]

Because people like watches, and here people like Rolexes. It's very hard not to get a purely logical/rational response.

You have weirdos like me who 100% believes there is an issue with these watches and yet owns 3 of them right now. I'm hoping to pare down to 2. But I can't get a Rolex model that I want brand new at an AD and avoid the 32xx anymore. So for me it was either own 0 or own 2. And I'd rather own 2. Why 2? Because if they go bad I can stagger the service so I'll always have a Rolex with me. I am the type of people you are dealing with here.

[Calatrava r]

Originally Posted by Pepperjack

I am a watchmaker at an AD. I have personally serviced four 32xx movements under new-sale warranty this month alone. We've sent in many more in the past year to an RSC for the same issue. I found this forum specifically due to the amount of new watches we were seeing come back to us. The issue is very real.

Wow, that is a lot. What was the issue with them and is there a factory solution in the making.

[rohada]

One of the last threads got particularly rowdy and a few folks may have gotten banned. I hope not, but suddenly I saw names with "Banned" under them there towards the end before it got locked. Could've been a coincidence. I have two with that movement from 2022.

[asiparks]

Because they're part of the elite, globalist New World Orders plan to make everyone ever so very slightly late to things, (or occasionally early), people will lose track of whether it's night or day, no one will turn up to work, thus collapsing the world economy !!
Open your eyes sheeple- 31XX or death.....
That's how incredibly serious this is !

or something.

[Pepperjack]

Originally Posted by Calatrava r

Wow, that is a lot. What was the issue with them and is there a factory solution in the making.

There is one lubrication update that I'm aware of. There is also a wheel that I've replaced most of these services due to wear. I've been told by my field managers that "a service will fix it." Anything else I can think to say about it is all conjecture on my part.

[njlam]

I think people just want to think what they have is the best.

I have two 31xxs and like them, but if I want a new BLNR at MSRP, I will have to get the 32xx....no problem in my mind. I like to be the only one who has owned a watch...

Getting a new watch at MSRP is the problem.

[Jonny8]

Originally Posted by S’portEye

I wish people would stop bringing it up and making different threads about it. That would be a good start.

It’s good to discuss these things if people feel the need. Just avoid them if you don’t like it.

[Easy E]

I don't believe there is a single answer to the direct question, more likely several issues at play. A couple that come to mind:
Some can't accept the notion that Rolex could make a debatable product
Some simply don't care about what's going on under the hood
Some can't understand that others don't see things the way they do.(this covers both/all sides)

Point 3 being the likely root.

[S’portEye]

Originally Posted by Jonny8

It’s good to discuss these things if people feel the need. Just avoid them if you don’t like it.

I hear you, but why can’t we just stick to the other 20 threads we have going about it.

It’s it’s getting quite redundant, and seems very much like the only reason another thread pops up is to get people stirred up all over again.

[Blansky]

Mine was overheating especially when I timed my eggs in the morning. I think there's a update coming soon............no wait that's my phone.

Never mind.

[oak3x]

Originally Posted by Pepperjack

I am a watchmaker at an AD. I have personally serviced four 32xx movements under new-sale warranty this month alone. We've sent in many more in the past year to an RSC for the same issue. I found this forum specifically due to the amount of new watches we were seeing come back to us. The issue is very real.

Thank you for your insight... With your expertise...have you been able to deduct any patterns with watches that needed report. ie... specific years of production? How in your opinion are the newer calendar year models (ex 2022 or 2023)?

Thx in advance!

[Yobber76]

I had the problem with a DJ 41. Had it serviced and it ran fine. Ultimately I traded that watch. However, I now have a BLNR and a VTNR with the 32xx movement. So far so good.
My expectation is that eventually Rolex will solve the problem. In the meantime, I wear my Rolex watches.

[77T]

Since mid-2015, when the first 3255 was delivered in new Day-Dates, and in the 8 years since then, Millions of happy customers have had very nice conversations about the 32xx movements without even knowing they were talking about a 32xx.

That’s the greatest testament to the Rolex in-house manufacture - no specific reference to the movement. It just does its job.

A tiny portion of buyers (considering the millions sold) have raised concerns over well-documented problems. And but for that we’d have less rancor here in the discourse.


Sent from my iPhone using Tapatalk Pro

[georgew]

Originally Posted by brucethemanlee

don't know what the big deal is....just get it fixed

Yeah, kind of this. I have 2 12 series watches and both run to spec - at least so far. and I'm not worrying about it.

[Krash]

I usually keep my mouth shut when it comes to this topic. I never had a problem with the movement, but then again, maybe I’ll start having problems with it next week…so that’s why I usually never say anything about it…lol


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[Kenny G]

I tend to dismiss the issue being as bad as some threads would make you believe but I have never had a 32xx movement so obviously I have no skin in the game.

From what I understand, the majority of the issues were seen primarily in the first 1-2 years or so of the 32xx movement being introduced but of course we’ll never really know. What I do know is that no one I know personally has had an issue….so far anyway.

[Barada7]

People can’t have a civil discussion about any topic they’re passionate about.

[Oystersteel92]

Originally Posted by enjoythemusic

Humans have emotions... and passion.

Perhaps re-engineering humans is the solution... tho there will be knock-on effects one needs to consider.

Also, Rolex is both expensive and and aspirational brand so people want them to be perfect. The 32XX movements also replaced the long lived and extremely accurate 31XX series so people want them to be that good.

Originally Posted by Pepperjack

I am a watchmaker at an AD. I have personally serviced four 32xx movements under new-sale warranty this month alone. We've sent in many more in the past year to an RSC for the same issue. I found this forum specifically due to the amount of new watches we were seeing come back to us. The issue is very real.

And just what IS the issue? I know they start to lose time but have never been clear on what's causing it.

[padi56]

Originally Posted by S’portEye

I wish people would stop bringing it up and making different threads about it. That would be a good start.

Have to agree on that one considering the millions of 32 movements in this world today most are quite happy with there watches.But what some then read on the net and internet forums turns little tiny molehills into huge mountain problems.

[Pepperjack]

Originally Posted by Oystersteel92

And just what IS the issue? I know they start to lose time but have never been clear on what's causing it.

I haven't gotten a clear answer on that from any Rolex employee I've asked. There is an updated lubrication point. The barrel complete is replaced every service. I've replaced a gear train wheel most of the 32xx services due to scoring on the pivot. So with that in mind, mainspring problem? Friction problem? Pivot hardness problem? Maybe none of these are the actual problem and a true fix has yet to be implemented.

[Pepperjack]

Originally Posted by oak3x

Thank you for your insight... With your expertise...have you been able to deduct any patterns with watches that needed report. ie... specific years of production? How in your opinion are the newer calendar year models (ex 2022 or 2023)?

I wish I could provide a good answer here. I haven't noticed anything in regards to model year. It might be too early for new releases. I have visibility into when the piece's warranty expires, so that tells me when it was purchased. That doesn't tell me how long the piece was waiting to be purchased, nor when the movement was assembled, nor when the parts in that movement were manufactured. Any of those could potentially matter.

I've seen the rate & amplitude issues in "old" 32xx and ones from a few months ago. Maybe wearing patterns play a part? Again I wish I had a clear answer - I actually came to this forum to try and find one.