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sampelligrino · 9 October 2023, 03:28 AM

My 116520 is running a bit fast, and likely will drop her off to service here in LA..from my recollection chronos go to RSC Dallas?

Anyone recently service their watch, and have an idea of turnaround time?

nas130 · 9 October 2023, 05:05 AM

Just got an LV back took 5 weeks for a full service, new braclet, etc.. Dallas did the work.

Sauzo · 9 October 2023, 05:05 AM

Sent my 16570 to RSC Dallas for service and it took 4 weeks for the estimate. After I ok’d the estimate, they said about 8 weeks.

enjoythemusic · 9 October 2023, 05:42 AM

4 to 5 weeks

Easy E · 9 October 2023, 05:44 AM

Warranty service on my sub was 4 weeks to the day

sampelligrino · 9 October 2023, 08:15 AM

Thanks gents

sampelligrino · 18 October 2023, 09:21 AM

Just dropped off my Daytona for service at Bev Hills RSC in LA and was quoted for 6-8 week turnaround time

Said they are packed at the moment for what it's worth, no problem for me

EEpro · 18 October 2023, 09:23 AM

Quote:

Originally Posted by sampelligrino

Just dropped off my Daytona for service at Bev Hills RSC in LA and was quoted for 6-8 week turnaround time

Said they are packed at the moment for what it's worth, no problem for me

How fast was it running after how many years ? Just curious. I've had some 4130s that were 8-9 years old no service keeping 1 spd. Crazy good movement in the Daytona.

Calatrava r · 18 October 2023, 09:23 AM

Four weeks for my diver which they just returned. Pretty fast if you ask me.

RichM · 18 October 2023, 10:28 AM

I don’t have it in hand yet but they (Dallas) prepared the estimate on 9/27 and today 10/17, I got the email that it’s ready to be shipped back.

enjoythemusic · 18 October 2023, 10:29 AM

4 to 5 weeks, all good.

usmc-4066 · 18 October 2023, 10:37 AM

I sent my sub date in recently for a new crystal, it took about 6 weeks. When it arrived, however, the crystal was install crooked making the cyclops off by about 5 degrees. They’ve now given me a 15 week estimate for fixing their mistake. :)

So your mileage may vary.

sampelligrino · 18 October 2023, 11:13 AM

Quote:

Originally Posted by EEpro

How fast was it running after how many years ? Just curious. I've had some 4130s that were 8-9 years old no service keeping 1 spd. Crazy good movement in the Daytona.

This was a new addition that in my guess was running about 15 seconds fast over a day?

For a ~9 year old watch likely without service I would have been fine for awhile and I was impressed, but wanted to do a fresh service to match the new change in ownership and start from 0 since I plan to keep her for awhile

sampelligrino · 18 October 2023, 11:13 AM

Quote:

Originally Posted by usmc-4066

I sent my sub date in recently for a new crystal, it took about 6 weeks. When it arrived, however, the crystal was install crooked making the cyclops off by about 5 degrees. They’ve now given me a 15 week estimate for fixing their mistake. :)

So your mileage may vary.

Yes you're not the first I've observed posting about receiving a watch back from RSC with a new issue, so I will pay attention to mine when I receive it!

boring_sandwich · 18 October 2023, 10:30 PM

Recently had an Explorer serviced by RSC in the UK.

It took 3 weeks from dropping it off to receiving it back.

CKLinLA · 18 October 2023, 10:45 PM

Handed in my Datejust about 10 days ago to Rolex RSC in LA, they said 4 to 6 weeks. They send to Dallas.

The rep said that it would get busier towards year end and that for a watch sent in Late Nov/December it would be closer to 2 months.

sampelligrino · 3 November 2023, 02:55 AM

Quote:

Originally Posted by sampelligrino

Just dropped off my Daytona for service at Bev Hills RSC in LA and was quoted for 6-8 week turnaround time

Said they are packed at the moment for what it's worth, no problem for me

Wow, roughly two week turnaround time

Daytona just picked up yesterday, makes me wonder if they even serviced it!

boychild · 3 November 2023, 03:03 AM

3 weeks at RSC NY. Depends on how busy they are, especially during the holidays.

Michael T · 3 November 2023, 12:12 PM

I sent my son’s 116710 to RSC Dallas for a service, back this Monday. Fastest ever. It was four and half weeks with no polish.

9 October 2023, 03:28 AM	#1
sampelligrino "TRF" Member Join Date: Sep 2012 Location: USA Posts: 1,049	US RSC current turnaround time? My 116520 is running a bit fast, and likely will drop her off to service here in LA..from my recollection chronos go to RSC Dallas? Anyone recently service their watch, and have an idea of turnaround time?

9 October 2023, 05:42 AM	#4
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 19,640	4 to 5 weeks __________________ __________________ “Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming 'Wow! What a Ride!'” -- Hunter S. Thompson Sent from my Etch A Sketch using String Theory.

18 October 2023, 10:28 AM	#10
RichM 2024 ROLEX DATEJUST41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 28,458	I don’t have it in hand yet but they (Dallas) prepared the estimate on 9/27 and today 10/17, I got the email that it’s ready to be shipped back. __________________ "I love to work at nothing all day" TRF #139960

18 October 2023, 10:29 AM	#11
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 19,640	4 to 5 weeks, all good. __________________ __________________ “Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming 'Wow! What a Ride!'” -- Hunter S. Thompson Sent from my Etch A Sketch using String Theory.

9 October 2023, 05:05 AM	#2
nas130 "TRF" Member Join Date: Jun 2012 Location: Florida Posts: 50	Just got an LV back took 5 weeks for a full service, new braclet, etc.. Dallas did the work.

9 October 2023, 05:05 AM	#3
Sauzo "TRF" Member Join Date: Nov 2022 Location: Seattle Watch: Snoopy Posts: 281	Sent my 16570 to RSC Dallas for service and it took 4 weeks for the estimate. After I ok’d the estimate, they said about 8 weeks.

9 October 2023, 05:44 AM	#5
Easy E 2024 ROLEX DATEJUST41 X2 Pledge Member Join Date: Jun 2017 Location: GA Posts: 4,401	Warranty service on my sub was 4 weeks to the day

9 October 2023, 08:15 AM	#6
sampelligrino "TRF" Member Join Date: Sep 2012 Location: USA Posts: 1,049	Thanks gents

18 October 2023, 09:21 AM	#7
sampelligrino "TRF" Member Join Date: Sep 2012 Location: USA Posts: 1,049	Just dropped off my Daytona for service at Bev Hills RSC in LA and was quoted for 6-8 week turnaround time Said they are packed at the moment for what it's worth, no problem for me

18 October 2023, 09:23 AM	#9
Calatrava r 2024 Pledge Member Join Date: Mar 2017 Location: United States Watch: Rolex and Patek Posts: 10,670	Four weeks for my diver which they just returned. Pretty fast if you ask me.

18 October 2023, 10:37 AM	#12
usmc-4066 "TRF" Member Join Date: Sep 2020 Location: Oregon Posts: 8	I sent my sub date in recently for a new crystal, it took about 6 weeks. When it arrived, however, the crystal was install crooked making the cyclops off by about 5 degrees. They’ve now given me a 15 week estimate for fixing their mistake. :) So your mileage may vary.

18 October 2023, 10:30 PM	#15
boring_sandwich "TRF" Member Join Date: Sep 2016 Location: UK Posts: 144	Recently had an Explorer serviced by RSC in the UK. It took 3 weeks from dropping it off to receiving it back.

18 October 2023, 10:45 PM	#16
CKLinLA "TRF" Member Join Date: Mar 2009 Real Name: KL Location: ... travelling Watch: Explorer II Black Posts: 1,440	Handed in my Datejust about 10 days ago to Rolex RSC in LA, they said 4 to 6 weeks. They send to Dallas. The rep said that it would get busier towards year end and that for a watch sent in Late Nov/December it would be closer to 2 months.

3 November 2023, 03:03 AM	#18
boychild "TRF" Member Join Date: Dec 2013 Real Name: Cris Location: New York City Posts: 668	3 weeks at RSC NY. Depends on how busy they are, especially during the holidays.

3 November 2023, 12:12 PM	#19
Michael T 2024 Pledge Member Join Date: Nov 2009 Location: Houston Posts: 1,160	I sent my son’s 116710 to RSC Dallas for a service, back this Monday. Fastest ever. It was four and half weeks with no polish.

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