Will I have trouble getting my gray-market Rolex serviced in the future?

[Wicing]

Hello!

Last year I purchased a new-in-box Rolex Oyster Perpetual 114200 off of Jomashop.

So obviously it is gray market.

It did not come with the Rolex warranty card or any Rolex papers, just the outer and inner box, the COSC hangtag and the watch itself with the stickers and plastic intact.

My question is, will I have any trouble getting this watch serviced by Rolex in the future?

[kieselguhr]

As long as it’s an authentic Rolex, any RSC will service it for a fee.

[Stud Screw]

No. Rolex doesn’t care where you bought the watch.
Just curious why you didn’t ask this question (a good one) BEFORE you bought the watch.
And congratulations on the purchase. You picked a goodie.


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[barneb10]

Originally Posted by Wicing

Hello!

Last year I purchased a new-in-box Rolex Oyster Perpetual 114200 off of Jomashop.

So obviously it is gray market.

It did not come with the Rolex warranty card or any Rolex papers, just the outer and inner box, the COSC hangtag and the watch itself with the stickers and plastic intact.

My question is, will I have any trouble getting this watch serviced by Rolex in the future?

You're good to go. I would recommend sending it off to RSC once they open up to make sure everything is authentic and ticking well.

[RJRJRJ]

If you pay for it, they'll service it if it's authentic. I don't recall reading any authenticity issues with Joma so you should be fine.

[Wicing]

Wow, thank you so much for the informative responses everyone! It's really helpful since I plan on this potentially being my one watch for the rest of my life due to financial reasons.

When I first got into watches a decade ago, all I wanted was to one day own a brand new Rolex Oyster, I was only 16 when that dream started, so I still can't believe I have one now all these years later at the age of 27 (bought it when I was 26 though). I just work an average, near entry-level retail job and me and my girlfriend are planning on starting a family eventually, so for me having a Rolex is a huge huge deal. Watching the James Bond movies as a teenager when I got the box set for a birthday gift is what originally sparked my interest in Rolex.

[garyk]

Joma is fine. Bought other watches from them, just not Rolex but good to deal with..

[Wicing]

And since we all know that threads are literally completely useless without pics, here's a few pics of my baby, I'm a one-watch man these days, I used to have a huge collection of other, less expensive brands, but realized that it was time to consolidate down to one watch, and, being the only Rolex in my collection, it was obviously a no-brainer to just keep the Rolex and sell the rest! Rolex for life!

It's not running in the pics though lol, I didn't wind it that day as it was fresh out of the box and just wanted to snap some Q&D shots, rest assured this baby runs!

https://imgur.com/a/wsusfMe

[wrexc]

Very nice and it fits you well.

[Wicing]

Originally Posted by wrexc

Very nice and it fits you well.

Thank you kindly! I prefer smaller watches as my wrists are on the smaller, slenderer side and I am not a large man, so 34mm was an easy choice for me. And I'm a sucker for that earlier 20th century classic gentlemen's style.

[Greg 59]

I'm curious as to why a virtually new watch would not have it's box and papers still. Did you get an explanation from Joma prior to purchase? The reason I ask is that it does increase the chance that the watch could be stolen. If reported to Rolex then they would retain the watch at service.
Just a precautionary heads up.

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[Ntoz]

If it's authentic then no issue with servicing

[Dahh]

I don't think there should be any issue if it's original

[csaltphoto]

Originally Posted by Greg 59

I'm curious as to why a virtually new watch would not have it's box and papers still. Did you get an explanation from Joma prior to purchase? The reason I ask is that it does increase the chance that the watch could be stolen. If reported to Rolex then they would retain the watch at service.
Just a precautionary heads up.

Sent from my SM-G960F using Tapatalk

Joma may be a "Grey" dealer in the traditional sense of the word. Like in camera equipment you can purchase Nikon stuff from places like B&H with a Nikon USA warranty or "Grey" products (that are warrantied by B&H). The grey products are exactly the same but intended for foreign markets so don't have import duties priced in, different exchange rates and so on. They are always a little less expensive. Which is probably why Joma offers it's own warranty.

[Wicing]

Originally Posted by Greg 59

I'm curious as to why a virtually new watch would not have it's box and papers still. Did you get an explanation from Joma prior to purchase? The reason I ask is that it does increase the chance that the watch could be stolen. If reported to Rolex then they would retain the watch at service.
Just a precautionary heads up.

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It came with a Jomashop warranty card but I forgot to mention that.

[Achtung6]

No problem getting your watch serviced. It won’t need it very often but when it does, take out somewhere reputable like the RSC.


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[RJRJRJ]

Originally Posted by csaltphoto

Joma may be a "Grey" dealer in the traditional sense of the word. Like in camera equipment you can purchase Nikon stuff from places like B&H with a Nikon USA warranty or "Grey" products (that are warrantied by B&H). The grey products are exactly the same but intended for foreign markets so don't have import duties priced in, different exchange rates and so on. They are always a little less expensive. Which is probably why Joma offers it's own warranty.

Rolex doesn't have any of the "grey" market you describe. Any Rolex you see for sale has at one point left an AD. How it left, what they paid, what the terms where, who knows... But they are all watches sold by an AD that the reseller chose to remove paperwork/warranty for whatever reason.

[77T]

Just to make sure - you do mean RSC servicing outside of the warranty?

Rolex won’t perform any warranty work on that watch.


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[Likestheshiny]

I'm curious as to why a virtually new watch would not have it's box and papers still. Did you get an explanation from Joma prior to purchase? The reason I ask is that it does increase the chance that the watch could be stolen. If reported to Rolex then they would retain the watch at service.

Jomashop doesn't sell stolen merchandise -- its watches are from legitimate sources. Most likely Joma just bought the bare watch in its coffin. Box and paperwork are added to the watch on the dealer's end.

Jomashop and most traditional grey dealers can usually get you a watch with full paperwork and a factory warranty if you ask, but that'll cost more and will likely take some extra time. I'd personally rather save the money, but the option is often there if you ask.

[msdtra]

Honestly, If the watch is out of warranty or just getting service I would look for local watch place. I know in San Diego I have Service place that Does awesome job on service at lot less cost.

[Wicing]

Originally Posted by 77T

Just to make sure - you do mean RSC servicing outside of the warranty?

Rolex won’t perform any warranty work on that watch.


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Yes, out of warranty service. But from the great responses here it sounds like everything will be alright, so no worries.

[Wicing]

Thank you again everyone for the informative responses, it has definitely put my mind at ease!

[Calatrava r]

Originally Posted by Wicing

It came with a Jomashop warranty card but I forgot to mention that.

I personally would not want a grey servicing my newer watch. You have no clue whose doing the work or if their Rolex certified. Older stuff not as much of a big deal. If you have problems send it to Rolex and have them fix it for a charge.

[fskywalker]

Originally Posted by Wicing

Hello!



Last year I purchased a new-in-box Rolex Oyster Perpetual 114200 off of Jomashop.



So obviously it is gray market.



It did not come with the Rolex warranty card or any Rolex papers, just the outer and inner box, the COSC hangtag and the watch itself with the stickers and plastic intact.



My question is, will I have any trouble getting this watch serviced by Rolex in the future?

Congrats! As said above you would not have any issues with a Rolex service center as long as it is a genuine Rolex (don’t think you need to worry about that with Jomashop)

I’m posting your imgur link pictures below









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[Rushhour]

Congrats on the watch & enjoy it.

Steve


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[Wicing]

Originally Posted by fskywalker

Congrats! As said above you would not have any issues with a Rolex service center as long as it is a genuine Rolex (don’t think you need to worry about that with Jomashop)

I’m posting your imgur link pictures below









Sent from my iPhone using Tapatalk Pro

Originally Posted by Rushhour

Congrats on the watch & enjoy it.

Steve


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Thank you both!

[Yess]

Congrats on the watch - and others have already said - money talks... Rolex will service the watch.

[Wicing]

Originally Posted by Yess

Congrats on the watch - and others have already said - money talks... Rolex will service the watch.

[campfire]

Congratulations.

[joli160]

Nice watch, enjoy it and stop worrying