Omega Service in Pittsburgh

[AllBusiness]

Can anyone recommend someone who can service an Omega in Pittsburgh, PA? Henne and Orr's won't do it because they apparently only service brands for which they're ADs. I don't really want to ship my watch away. It runs fine, and I only want to have preventative maintenance for general upkeep done.

I'm sure that it's a common industry practice (servicing only watches for which you're an AD), but it seems overly restrictive to me. If your in-house tech has the bandwidth to give a watch a good once-over, who cares if it's not one of your AD brands? I still want to pay you money for a service. Heaven forbid that I ever need to have my Smiths Everest serviced.

Thanks!

[AEC]

Henne and Orr's probably doesn't have a parts account with Omega, which would be a good reason to decline servicing your watch. I haven't researched it, but I would be surprised if any watchmaker in Pittsburgh has a parts account with Omega right now.

Here's a link to the AWCI "Find a Professional" search engine, in case you would like to search its directory of watchmakers near you:
https://awci.memberclicks.net/find-a-professional

[AllBusiness]

Thanks, AEC. Much appreciated.

[BradSomrak]

You were just a few months late, sadly. I think Henne just separated with Omega a few months ago.

[HiDive]

Casa D'oro in Cranberry is the Omega dealer for the area. I don't know about their service quality.

[AEC]

Originally Posted by HiDive

Casa D'oro in Cranberry is the Omega dealer for the area. I don't know about their service quality.

Probably not any longer. A search on Omega's site for dealers/service centers actually in Pittsburgh shows zero are there now. Uniontown, PA is the nearest dealer.

I face the same pathetic situation in the Buffalo, NY area. My nearest AD is now in Rochester, about 80 miles away. Omega is ruining it for some of us.

[Perilo]

I have used Joyce's Jewelry in Uniontown for Omega service work and would recommend giving them a call or stopping in....good luck.

[HiDive]

Years ago (maybe 10) there was an Omega boutique in Ross Park Mall IIRC. I took a Seamaster 300 there for service. They just sent it to the Swatch Service Center, which is what I would do now if I needed Omega Service. I have never had a problem sending watches out of town for service. There are few places locally that I would have a watch serviced, and if they did not have access to real authentic new parts I would not use them.

[Rockland]

Originally Posted by HiDive

Years ago (maybe 10) there was an Omega boutique in Ross Park Mall IIRC. I took a Seamaster 300 there for service. They just sent it to the Swatch Service Center, which is what I would do now if I needed Omega Service. I have never had a problem sending watches out of town for service. There are few places locally that I would have a watch serviced, and if they did not have access to real authentic new parts I would not use them.

Yeah, that boutique closed. Pittsburgh was never going to be a good market for an Omega boutique unfortunately.