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Old 4 September 2022, 12:48 AM   #1
Bensrolex
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Ebay authentication services OPENS watches!!

I recently discovered that the eBay authentication process involves opening each watch. Obviously this is problematic since it may affect manufacturer warranties, and also can introduce problems that did not exist when the watch left the seller's hands.

In my case, this resulted in the the need to do a full service of the watch due to an improperly replaced gasket. Fortunately, eBay agreed to pay for the entire cost of the repair.

Buyer beware. However, I have got some fantastic deals on eBay, so....
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Old 4 September 2022, 12:50 AM   #2
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I always assumed this was the case. How else would they be able to authenticate it?
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Old 4 September 2022, 05:17 AM   #3
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I always assumed this was the case. How else would they be able to authenticate it?
This!
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Old 5 September 2022, 12:49 AM   #4
gmtmister
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I always assumed this was the case. How else would they be able to authenticate it?
You mean you assumed it was the caseBACK….

Sorry I’ll see myself out.
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Old 6 September 2022, 01:20 AM   #5
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You mean you assumed it was the caseBACK….

Sorry I’ll see myself out.


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Old 4 September 2022, 01:13 AM   #6
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Honestly this service is ridiculous and they are no where any expert. How do they prove and check the authenticity.
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Old 4 September 2022, 04:14 AM   #7
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Honestly this service is ridiculous and they are no where any expert.
How can you be so sure?
It's not possible for a former Rolex watchmaker to be working there?
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Old 4 September 2022, 04:19 AM   #8
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Honestly this service is ridiculous and they are no where any expert. How do they prove and check the authenticity.
I'd suggest that Stoll & Co (who carry out authentication of watches for Ebay) are quite competent in that field.
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Old 4 September 2022, 04:21 AM   #9
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I'd suggest that Stoll & Co (who carry out authentication of watches for Ebay) are quite competent in that field.
Certainly, they would catch a fake quicker than 90% of the people on this forum.
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Old 4 September 2022, 05:14 AM   #10
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Certainly, they would catch a fake quicker than 90% of the people on this forum.
Absolutely.
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Old 4 September 2022, 10:35 PM   #11
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Certainly, they would catch a fake quicker than 90% of the people on this forum.
I would say 95%.
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Old 5 September 2022, 07:06 AM   #12
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I would say 95%.
I like this response Padi!
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Old 5 September 2022, 04:36 AM   #13
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Certainly, they would catch a fake quicker than 90% of the people on this forum.
I live 5 minutes from Stoll & Co they have preformed various repairs / pressure test for me. Very knowledgeable and pleasant to work with. After opening and verifying the movement is real and matches the ebay listing description, they close it up and pressure before shipping out { so I'm told }

Chris
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Old 4 September 2022, 06:13 AM   #14
Daytona88
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I'd suggest that Stoll & Co (who carry out authentication of watches for Ebay) are quite competent in that field.
I've sold several watches on Ebay that went through authentication - each time it went to a different watch dealer/repair center for the process (including Stoll & Co once).
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Old 4 September 2022, 07:57 AM   #15
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I've sold several watches on Ebay that went through authentication - each time it went to a different watch dealer/repair center for the process (including Stoll & Co once).
Maybe Ebay in the US have multiple authenticators but in the UK it's Stoll & Co

https://hypebeast.com/2021/10/ebay-f...luxury-auction
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Old 4 September 2022, 08:16 AM   #16
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I'd suggest that Stoll & Co (who carry out authentication of watches for Ebay) are quite competent in that field.

This is not entirely true. I know a Secondary market wholesaler that does Rolex authentications for eBay. While Stoll does authentications, they are not necessarily the only one.


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Old 5 September 2022, 04:44 AM   #17
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Honestly this service is ridiculous and they are no where any expert. How do they prove and check the authenticity.
Are you sure your statement is factual? Seems like you've got zero legitimate sources.
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Old 5 September 2022, 09:54 AM   #18
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Honestly this service is ridiculous and they are no where any expert. How do they prove and check the authenticity.
You don't know how they check authenticity but you know they are ridiculous non-experts?

Sounds like you are the "no where any expert".

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Old 6 September 2022, 02:05 AM   #19
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You don't know how they check authenticity but you know they are ridiculous non-experts?

Sounds like you are the "no where any expert".

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of course I am "no where any expert". I admit that.
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Old 4 September 2022, 03:46 AM   #20
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This platform has the potential to be the best way to buy pre owned. In order for it to succeed they will not want any cases of a fake getting through and the story going viral. In this case the process worked but the client did have an unexpected problem. To correct this, the Ebay platform took care of the client. I would say it worked as planned despite the hiccup.
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Old 4 September 2022, 04:07 AM   #21
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This platform has the potential to be the best way to buy pre owned. In order for it to succeed they will not want any cases of a fake getting through and the story going viral. In this case the process worked but the client did have an unexpected problem. To correct this, the Ebay platform took care of the client. I would say it worked as planned despite the hiccup.
100%. better to open the watch and mess up the seals, than sell a fake.
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Old 4 September 2022, 04:13 AM   #22
whiskyrolex
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I don't see the issue as they covered the repair.
Until they authenticate a fake, the system is working as intended.
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Old 4 September 2022, 05:19 AM   #23
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100%. better to open the watch and mess up the seals, than sell a fake.
Agreed, and they covered the cost of the repair!
C’mon now, everyone makes mistakes and they owned up to it!
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Old 5 September 2022, 07:33 AM   #24
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100%. better to open the watch and mess up the seals, than sell a fake.
+1
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Old 4 September 2022, 05:24 AM   #25
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This sounds super legit to me. Thanks for sharing.
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Old 4 September 2022, 05:27 AM   #26
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Nothing but positive things to say about the EBAY authentication service. In fact, it not only puts a "stamp of approval" on a watch purchase, it also provides for recourse against a legitimate third-party should there be an issue. In theory, it could make more sense for someone to now purchase a watch on ebay than from someone other than a known grey dealer on one of the forums.
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Old 4 September 2022, 05:36 AM   #27
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bought and sold using the authentication service from eBay, nothing but praise for it.
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Old 4 September 2022, 05:36 AM   #28
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Opening a Rolex and looking at the movement is THE best way to authenticate the watch.
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Old 4 September 2022, 05:39 AM   #29
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I still think that there should be an option to decline it (agreed upon by buyer and seller) for watches still under warranty.
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Old 4 September 2022, 05:54 AM   #30
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I still think that there should be an option to decline it (agreed upon by buyer and seller) for watches still under warranty.
How would anyone ever know the watch has been opened before. Their is no seal on the caseback. You simply unscrew the caseback and and screwback on.
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