Following up with AD’s

[GrailTime]

Had my name down now for a month or so at 3 AD’s for a DJ41 fluted.

What do guys think is the best way of following up and keeping you in the sales persons mind?

[Calatrava r]

Drop by each of the stores and strike up a conversation about something. Thank them again at some point, for having your name down for the watch you want. If you come by regularly, but not overdo it, they will begin to know who you are. Might be helpful for an allocation. The people who buy other stuff there will always get first dibs, however.

[Kevin of Larchmont]

Typical human behavior: make yourself known, be friendly and kind, have no expectations, show sincerity and a little humor, be consistent. Usual human interaction stuff.

[Dave O]

As others have stated, visit in person, strike up a conversation and be sincere. Until you become better equated with them, avoid text messages and emails. Your staying in touch should be done in person.

[KatGirl]

The guys are right. Stop in and talk about watches, show interest in your SA’s life. Normal stuff. Once a month is about right. I only did this with one of the 2 ADs, to whom I gave my name and number. The other was too far away. It worked for me. Good luck

Kat


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[Jack T]

Originally Posted by KatGirl

The guys are right. Stop in and talk about watches, show interest in your SA’s life. Normal stuff. Once a month is about right. I only did this with one of the 2 ADs, to whom I gave my name and number. The other was too far away. It worked for me. Good luck

Kat


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Thank goodness I am satisfied with my Rolex collection, I can’t imagine going in to an AD, sucking up to some sales associate, making idle chatter, just for the privilege of lightening my wallet of $10,000.
And forgive me, but feigning interest in the life of your SA isn’t normal stuff to me. I know that’s what people do, I just can’t do it.

[KatGirl]

Originally Posted by Jack T

Thank goodness I am satisfied with my Rolex collection, I can’t imagine going in to an AD, sucking up to some sales associate, making idle chatter, just for the privilege of lightening my wallet of $10,000.
And forgive me, but feigning interest in the life of your SA isn’t normal stuff to me. I know that’s what people do, I just can’t do it.

See, that’s the thing. I am NOT feigning interest. I genuinely care about other people, and enjoy getting to know them, and hearing about their lives. Of course, I get to chat about watches, too, which I love to do. It’s a pleasure, for me. The fact, that it may help me get allocations, is just a bonus.

Kat


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[painexpert]

All this is too much effort for me. If they have it, great. If not, I go gray.

[4reRlxGuy]

From my understanding datejusts are available?

[KatGirl]

Originally Posted by 4reRlxGuy

From my understanding datejusts are available?

Not to order, anymore. As my SA told me, 2 days ago, “That window has closed!”

Kat


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[Burt Macklin]

Originally Posted by 4reRlxGuy

From my understanding datejusts are available?

I think that's more for DJ36s as I was able to put in an interest to buy when I got mine. I was told that DJ41s are still hard to come by depending on the configuration.

[KatGirl]

Originally Posted by painexpert

All this is too much effort for me. If they have it, great. If not, I go gray.

I wish I could afford to go grey. Also, I enjoy the AD experience.

Kat


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[kopi-c]

Originally Posted by painexpert

All this is too much effort for me. If they have it, great. If not, I go gray.

You have deep pockets my friend.

[Halifax Daytona UK]

You should send them flowers every month and then on special occasions buy them chocolates and champagne. Obviously not forget to drop by on a daily basis with coffee and cake. You’ve got to maintain that relationship’

[KatGirl]

Originally Posted by Halifax Daytona UK

You should send them flowers every month and then on special occasions buy them chocolates and champagne. Obviously not forget to drop by on a daily basis with coffee and cake. You’ve got to maintain that relationship’

I probably should reciprocate, a little. My AD served me chocolates and 2 nice generous pours of a nice Pinot Noir, on Saturday. I’ve never even sent them so much, as a Christmas card, but did get one from them. Shame on me.

Kat


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[prushkovez]

forgedaboudid... i dont have temper to deal with ADs... i go grey...

[Halifax Daytona UK]

Originally Posted by KatGirl

I probably should reciprocate, a little. My AD served me chocolates and 2 nice generous pours of a nice Pinot Noir, on Saturday. I’ve never even sent them so much, as a Christmas card, but did get one from them. Shame on me.

Kat


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The drinks and chocolates were included in with the price of your watch that he’d just made 35% on

[Kevin of Larchmont]

Originally Posted by Halifax Daytona UK

The drinks and chocolates were included in with the price of your watch that he’d just made 35% on

A whole 35%! Whatever will they do with all that money?

[4reRlxGuy]

Originally Posted by Kevin of Larchmont

A whole 35%! Whatever will they do with all that money?

The Mgr at a small rolex AD let me know the #s for their store where Rolex is the primary draw that leads to the sale of other brands and jewelry.

Mgr takes mid to high 100s depending on bonus, asst Mgr takes 80-90k, SA(s) make 50-60k plus benefits, rent 30k monthly, security 8-10k monthly, ...

Sales of Rolex don't count toward sales goals. Yes it's a tough biz when you don't have enough Rolex inventory to draw people in.

[brandrea]

Just be yourself.

If you’re a bad person, pretend to be good

[1William]

Go in, talk watches, remind them of the watch you want.

[GrailTime]

Originally Posted by 1William

Go in, talk watches, remind them of the watch you want.

After how long?

A week, a month?

It just feels weird. I mean, if i was doing my job, i would get annoyed if someone kept coming back to say, "is it ready yet?".

[Kevin of Larchmont]

Originally Posted by gaffs

After how long?

A week, a month?

It just feels weird. I mean, if i was doing my job, i would get annoyed if someone kept coming back to say, "is it ready yet?".

You’re the only one that knows what feels weird to you so pick an interval that doesn’t feel weird. And if all you do is keep going back to ask “is it ready yet?” then that is weird.

[KatGirl]

Originally Posted by gaffs

After how long?

A week, a month?

It just feels weird. I mean, if i was doing my job, i would get annoyed if someone kept coming back to say, "is it ready yet?".

I visit monthly, as I did this past Saturday. If you read my incoming thread, you will see what happened. I had expressed interest in the TT Wimbledon, and I’m not even sure I was on the list. I tend to give them several options, when looking for a new watch. But, they knew I had tried the exact figuration on, more than once, recently, and that I expressed interest. When I go in, I never say, “Is it ready yet?”, or words to that affect. I go in to say hello, talk about watches, in general, ask the SA about family, talk about my own life, etc. I do like to look at the exhibition pieces, and try some on. After a pleasant visit, I leave. It’s about keeping yourself, and your face, in their mind, so they think of you, when an allocation arrives. My SA admitted to me, they sell to people they like, regardless of where they are on a list.

Kat


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[GrailTime]

Originally Posted by KatGirl

I visit monthly, as I did this past Saturday. If you read my incoming thread, you will see what happened. I had expressed interest in the TT Wimbledon, and I’m not even sure I was on the list. I tend to give them several options, when looking for a new watch. But, they knew I had tried the exact figuration on, more than once, recently, and that I expressed interest. When I go in, I never say, “Is it ready yet?”, or words to that affect. I go in to say hello, talk about watches, in general, ask the SA about family, talk about my own life, etc. I do like to look at the exhibition pieces, and try some on. After a pleasant visit, I leave. It’s about keeping yourself, and your face, in their mind, so they think of you, when an allocation arrives. My SA admitted to me, they sell to people they like, regardless of where they are on a list.

Kat


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Just looked back at that thread. Congrats. You got real lucky there and got what you wanted.

[beemerboy]

Originally Posted by KatGirl

I visit monthly, as I did this past Saturday. If you read my incoming thread, you will see what happened. I had expressed interest in the TT Wimbledon, and I’m not even sure I was on the list. I tend to give them several options, when looking for a new watch. But, they knew I had tried the exact figuration on, more than once, recently, and that I expressed interest. When I go in, I never say, “Is it ready yet?”, or words to that affect. I go in to say hello, talk about watches, in general, ask the SA about family, talk about my own life, etc. I do like to look at the exhibition pieces, and try some on. After a pleasant visit, I leave. It’s about keeping yourself, and your face, in their mind, so they think of you, when an allocation arrives. My SA admitted to me, they sell to people they like, regardless of where they are on a list.

Kat

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Semi-long time lurker here with minimal posts. For what it's worth, your posts are informative and well written especially from a practical viewpoint.

I'm nearing my 35th year wearing a Rolex and my interactions with AD's have been a mixed bag. Some helpful, some outright snobs. I ended up buying my second Sub from an out of state AD and never looked back.

Regardless of the eventual purchase, my preference is to establish a sound relationship with the local AD. I've stayed true to that stance for many decades and it's served me well when purchasing SUV's and motorcycles. In the case of motorcycles, I drive or ride 60 miles north to Denver for sales and service rather than doing business with the local BMW dealer.

Again, thank you KatGirl for your sound advice.

[KatGirl]

Originally Posted by beemerboy

Semi-long time lurker here with minimal posts. For what it's worth, your posts are informative and well written especially from a practical viewpoint.

I'm nearing my 35th year wearing a Rolex and my interactions with AD's have been a mixed bag. Some helpful, some outright snobs. I ended up buying my second Sub from an out of state AD and never looked back.

Regardless of the eventual purchase, my preference is to establish a sound relationship with the local AD. I've stayed true to that stance for many decades and it's served me well when purchasing SUV's and motorcycles. In the case of motorcycles, I drive or ride 60 miles north to Denver for sales and service rather than doing business with the local BMW dealer.

Again, thank you KatGirl for your sound advice.

Thank you for your very kind words, and you are quite welcome.

Kat


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[RyanJ]

Originally Posted by gaffs

After how long?

A week, a month?

It just feels weird. I mean, if i was doing my job, i would get annoyed if someone kept coming back to say, "is it ready yet?".

Yes, it is weird. You either go secondary market or suck it up and play this stupid game. Rolex and their ADs will continue this game for as long as they can. Supply/Demand or Faked Supply/Demand... No one but the ADs know.

I moved to a new area and would like a new watch. I have been to the store 1 time (their grand opening) and called 1 time. I just cannot bring myself to be like everyone else who treats the Rolex AD like their favorite bar/pub. The SAs know exactly what you are doing. You don't have to ask them where your watch is as they totally know why people keep visiting.

When I was in there I could tell right away the people trying to schmooze. They were really forcing a convo with the SAs, trying way too hard and it was so obvious. Also, how many articles of Rolex swag is too much to wear/have at one time while in an AD? Wow was the experience cringe inducing..

Some funny behavior that I noticed:

1. People with their sleeves rolled up to make sure the watch can easily be seen on the wrist.
2. Looking at every other brand first pretending they don't just want to run to the Rolex counter.
3. Watching them then go to the Rolex section and not look at any popular models while pretending to browse the Day Dates and other precious metal models. I guess I could settle for a Submariner or a Daytona.
4. Asking the dumbest questions to pretend they are interested or making the silliest statements to prove they know something about the Rolex brand.
5. Wearing another brand and talking about how much you love that brand but thought you might try a Rolex for a change.

[jb335]

Originally Posted by RyanJ

Yes, it is weird. You either go secondary market or suck it up and play this stupid game. Rolex and their ADs will continue this game for as long as they can. Supply/Demand or Faked Supply/Demand... No one but the ADs know.

I moved to a new area and would like a new watch. I have been to the store 1 time (their grand opening) and called 1 time. I just cannot bring myself to be like everyone else who treats the Rolex AD like their favorite bar/pub. The SAs know exactly what you are doing. You don't have to ask them where your watch is as they totally know why people keep visiting.

When I was in there I could tell right away the people trying to schmooze. They were really forcing a convo with the SAs, trying way too hard and it was so obvious. Also, how many articles of Rolex swag is too much to wear/have at one time while in an AD? Wow was the experience cringe inducing..

Some funny behavior that I noticed:

1. People with their sleeves rolled up to make sure the watch can easily be seen on the wrist.
2. Looking at every other brand first pretending they don't just want to run to the Rolex counter.
3. Watching them then go to the Rolex section and not look at any popular models while pretending to browse the Day Dates and other precious metal models. I guess I could settle for a Submariner or a Daytona.
4. Asking the dumbest questions to pretend they are interested or making the silliest statements to prove they know something about the Rolex brand.
5. Wearing another brand and talking about how much you love that brand but thought you might try a Rolex for a change.

I feel seen.


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[bluestreak]

Originally Posted by RyanJ

Yes, it is weird. You either go secondary market or suck it up and play this stupid game. Rolex and their ADs will continue this game for as long as they can. Supply/Demand or Faked Supply/Demand... No one but the ADs know.

I moved to a new area and would like a new watch. I have been to the store 1 time (their grand opening) and called 1 time. I just cannot bring myself to be like everyone else who treats the Rolex AD like their favorite bar/pub. The SAs know exactly what you are doing. You don't have to ask them where your watch is as they totally know why people keep visiting.

When I was in there I could tell right away the people trying to schmooze. They were really forcing a convo with the SAs, trying way too hard and it was so obvious. Also, how many articles of Rolex swag is too much to wear/have at one time while in an AD? Wow was the experience cringe inducing..

Some funny behavior that I noticed:

1. People with their sleeves rolled up to make sure the watch can easily be seen on the wrist.
2. Looking at every other brand first pretending they don't just want to run to the Rolex counter.
3. Watching them then go to the Rolex section and not look at any popular models while pretending to browse the Day Dates and other precious metal models. I guess I could settle for a Submariner or a Daytona.
4. Asking the dumbest questions to pretend they are interested or making the silliest statements to prove they know something about the Rolex brand.
5. Wearing another brand and talking about how much you love that brand but thought you might try a Rolex for a change.

Why do you pay such close attention to people in watch shops?


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