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GoldenSub · 25 April 2024, 11:26 AM

I have a 18038 that I really like and I had the dial changed from the T Swiss original dial to a “Swiss Made” Rolex Roman Numeral dial. I believe this dial might be a 6 digit dial but I love it on this watch. My question is if I send it to RSC will they service it as long as it’s an authentic Rolex dial even though it may have come on a later model? Thanks

0nly5iv3Digits · 25 April 2024, 01:30 PM

They may, but I wouldn't count on it. Sounds like the dial swap wasn't done by RSC. If that's the case and there's no record of it in their system (as having been done by Rolex), they may very well refuse work unless you agree to have the correct dial installed.

996marty · 25 April 2024, 03:34 PM

To avoid the hassle why don’t you send it to a recommended independent?

rootbeer7 · 25 April 2024, 03:47 PM

A Swiss dial is what they’d install as a service dial anyway. Just take it in and see what they say. Why is everyone so scared of RSC!!

GoldenSub · 26 April 2024, 02:50 PM

Thanks for the input. As long as the dial is an original Rolex product dial for a 36mm daydate I don’t see why they would refuse service. I understand they may not put the dail in the watch at service but to refuse service would be silly in my opinion.

GoldenSub · 26 April 2024, 02:51 PM

Quote:

Originally Posted by rootbeer7

A Swiss dial is what they’d install as a service dial anyway. Just take it in and see what they say. Why is everyone so scared of RSC!!

Right that’s a good point!

25 April 2024, 11:26 AM	#1
GoldenSub "TRF" Member Join Date: Feb 2012 Location: AZ Watch: 16618,126519,16233 Posts: 171	Rolex 18038 I have a 18038 that I really like and I had the dial changed from the T Swiss original dial to a “Swiss Made” Rolex Roman Numeral dial. I believe this dial might be a 6 digit dial but I love it on this watch. My question is if I send it to RSC will they service it as long as it’s an authentic Rolex dial even though it may have come on a later model? Thanks

25 April 2024, 01:30 PM	#2
0nly5iv3Digits "TRF" Member Join Date: Apr 2015 Location: CANADA Watch: Got a Few :) Posts: 527	They may, but I wouldn't count on it. Sounds like the dial swap wasn't done by RSC. If that's the case and there's no record of it in their system (as having been done by Rolex), they may very well refuse work unless you agree to have the correct dial installed. __________________ ♛16570 Polar/♛16710/♛16610LN/♛116520 White Dial ♛16610LV/♛116710LN/♛126200/Hamilton Khaki Field Mechanical 38mm (WHITE) “UNpolished or I’m not interested” 😎 2FA Enabled

25 April 2024, 03:47 PM	#4
rootbeer7 "TRF" Member Join Date: Jan 2014 Location: london Posts: 5,972	A Swiss dial is what they’d install as a service dial anyway. Just take it in and see what they say. Why is everyone so scared of RSC!! __________________ @imrootbeer7

25 April 2024, 03:34 PM	#3
996marty "TRF" Member Join Date: May 2019 Location: Uk Watch: RolexGMT/Tudor7928 Posts: 2,718	To avoid the hassle why don’t you send it to a recommended independent?

26 April 2024, 02:50 PM	#5
GoldenSub "TRF" Member Join Date: Feb 2012 Location: AZ Watch: 16618,126519,16233 Posts: 171	Thanks for the input. As long as the dial is an original Rolex product dial for a 36mm daydate I don’t see why they would refuse service. I understand they may not put the dail in the watch at service but to refuse service would be silly in my opinion.

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