Honest with an AD

[Oost]

Hi all

So I have previously secured two pieces quite quickly with another AD where I also bought some other items from which we wanted and also used for some other services we needed.

Prior to this I had registered my interest in a Datejust with another (bigger high street AD…) and also the Yellow gold and Oystersteel GMT.

Just after the New Year and conveniently right after the price increase the bigger AD offered me a Datejust with a different dial. I politely declined and said I would hold out.

In between then and now I secured two other pieces, both exactly what I asked for and both within a couple of months.

Fast forward to yesterday and I got a call and email saying that the Yellow gold/oyster steel GMT was available to me, followed very quickly by “oops my colleague has offered this to someone else and I didn’t realise. I’ll let you know if anything changes”

Now I thought this was a perfect opportunity to update the situation with them and I told them to take me off for the Datejust and also that I had a change of heart on the yellow gold/steel GMT after I had literally seen it in person a couple of days before along with some other options.

I asked to change my choices to either the new Black/grey oyster steel GMT or Blue/black bezels. I know these are harder pieces to get, but given their mistake and the fact I’ve already had luck securing pieces I want I thought the right thing to do was just be honest as I’m not really interested in buying what I don’t want or wasting anyone’s time. I would 100% purchase those pieces if they were offered to me where I was 50/50 on the yellow gold one at the time.

Since then, have had no acknowledgment of this request. Do we think this AD will change my account to reflect my requests,or will they just look at me unfavourably now they know I have bought from elsewhere and changed my choices with them.

Should I just focus on the AD I have the relationship with and forget about these other guys moving forward? I thought it could be useful to have a couple of options, but just wondering your experiences and views on just being loyal to one and whether this could just be easier!

All opinions welcome. Thank you.

[rmwill]

If your AD looks badly at you for updating your list of desired watches, you are working with a bad AD.

[BroncoOne]

Originally Posted by Oost

Hi all

So I have previously secured two pieces quite quickly with another AD where I also bought some other items from which we wanted and also used for some other services we needed.

Prior to this I had registered my interest in a Datejust with another (bigger high street AD…) and also the Yellow gold and Oystersteel GMT.

Just after the New Year and conveniently right after the price increase the bigger AD offered me a Datejust with a different dial. I politely declined and said I would hold out.

In between then and now I secured two other pieces, both exactly what I asked for and both within a couple of months.

Fast forward to yesterday and I got a call and email saying that the Yellow gold/oyster steel GMT was available to me, followed very quickly by “oops my colleague has offered this to someone else and I didn’t realise. I’ll let you know if anything changes”

Now I thought this was a perfect opportunity to update the situation with them and I told them to take me off for the Datejust and also that I had a change of heart on the yellow gold/steel GMT after I had literally seen it in person a couple of days before along with some other options.

I asked to change my choices to either the new Black/grey oyster steel GMT or Blue/black bezels. I know these are harder pieces to get, but given their mistake and the fact I’ve already had luck securing pieces I want I thought the right thing to do was just be honest as I’m not really interested in buying what I don’t want or wasting anyone’s time. I would 100% purchase those pieces if they were offered to me where I was 50/50 on the yellow gold one at the time.

Since then, have had no acknowledgment of this request. Do we think this AD will change my account to reflect my requests,or will they just look at me unfavourably now they know I have bought from elsewhere and changed my choices with them.

Should I just focus on the AD I have the relationship with and forget about these other guys moving forward? I thought it could be useful to have a couple of options, but just wondering your experiences and views on just being loyal to one and whether this could just be easier!

All opinions welcome. Thank you.

Use all of the ADs. Get your watches. They don’t on,y deal with a single customer and they don’t expect you to not buy watches elsewhere that they can’t sell you. And if they get your desired watch, they can easily sell it to the next customer.

[StackLexus17]

Simple.
1. Grow both relationships.
2. Remind the AD of your list next time you talk.

[BlondesNwatches]

So, didn't you speak to the person to make the requests?

[kieselguhr]

Do you prefer an actual answer from the sales associate you made the request with or speculation from the jaded TRF community?

[KatGirl]

Stop in, talk to SA face to face about your new preferences. In fact, do it at both ADs, and see who comes through first.

Kat


Sent from my iPad using Tapatalk

[Oost]

I value your opinions, that’s why I am here :)

All worked out better than expected and apart from being told need to have purchase history for the GMT, I have been offered four other models so I guess this second relationship is starting to blossom already :)

[0nly5iv3Digits]

I mean, if I were an SA I might be inclined to think you're not a particularly "serious" buyer given all those changes in preference.

But I do understand it. It's part of the game. Things grow on us as we look into them further - and we "leap-frog". That said, I'd play it like Kat suggests^. I'd add to it by suggesting that you explain you're ready to make a "deposit" on the watch "today".

They won't take one, ofc, but I can guarantee you that they will take notice of your serious intent.

[Oost]

So it seems that updating my preferences is completely understood and no problem.

Also got offered a few other models that are currently available.

I guess this highlights just to be honest with them and not to feel pressured into buying stuff you just dont want!

Thanks to everyone who provided helpful responses.

[Harry-57]

I'd use as many ADs as possible to get my desired watches. Potential buyers reconsider, swerve and pass all the time. I don't suppose you are seen as any different.

[MarioB83]

Keeping 2 sources alive is not a bad idea, just be ready to buy what you have requested from them if offered at any time

[TickTockChuck]

It shouldn't be a big deal to change your mind. Don't forget they offered it to you and then pulled out the carpet saying that it went to someone else, as I understand it. You should be able to deal with an AD in a mutually respectful way without walking on egg shells out of fear you will offend your SA. Kind of rude they didn't respond to your request. I guess without burning bridges, try to work with both ADs. I've been with several ADs over the years, it's good to shop around and find new options. Good luck. Cheers!

[1William]

Go in, talk face to face. Do it enough that they know you and have to deal with you. The texting and email are nice and convenient but also an easy way to say no or just ignore you.